This profile is uncertified and using publicly sourced data
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Business Details
About
Restaurant
Wagyu Factory Shabu Tustin offers an all-you-can-eat hot pot experience. Our menu features a premium selection of Wagyu—from rich, buttery A5 Japanese Wagyu, to M9 Australian Wagyu, and our proudly raised American Wagyu from Masami Ranch—each cut showcasing its distinct flavors and textures. Guests can also enjoy a variety of fresh vegetables, sides, and appetizers, perfectly complementing the hot pot. At Wagyu Factory, we deliver a flavorful, authentic, and approachable Wagyu dining experience.
Location
Hours
Monday12:00 PM - 10:00 PM
Tuesday12:00 PM - 10:00 PM
Wednesday12:00 PM - 10:00 PM
Thursday12:00 PM - 10:00 PM
Friday12:00 PM - 10:00 PM
Saturday12:00 PM - 10:00 PM
Sunday12:00 PM - 10:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.