El Pollo Loco

Reviews

• WF

  Wanda Ferguson

  Sep 27, 2026
  4.0
  It was really good
• JW

  Josh Woods

  Sep 14, 2026
  5.0
  Diego was amazing he really went above and beyond for our family during our oldest birthday. Best service I've had in a very long time. Thank you Diego. 9/14/26 at 7pm.
• ED

  erika delgadillo

  Aug 29, 2026
  1.0
  Solo dos clientes y tardaron 45 minutos para darme mi orden
• AV

  Alexis V

  Aug 20, 2026
  1.0
  Absolutely hate this place I came ordered 3 meals got my money took from my card and no receipt came out and they tried to say I scammed and didn’t place a order, I clearly had “el pollo loco” $60 took from my card even showed them the phone and they just told me they would talk to the manager and give me a call I waited 3 days went back to complain and they said they would refund me and give me “food on them” but never got my money back 😐. The food was absolutely disgusting no flavor at all?!!! And trust me I don’t just say that because they took my money it was genuinely not worth any money whatsoever. Never came back here ever again.
• AG

  Arianna Garcia

  Aug 4, 2026
  1.0
  Me and my boyfriend decided we wanted El Pollo Loco around 8:30pm last night so we live close we decide to walk there and we get there at 8:40pm, Angelina decides she wasn't gonna let anyone into the store anymore even though the door says your Cafe was closed at 9pm. We decided to come back in the drive thru and she proceeded to give us dirty looks from her register and smirk after we expressed ourselves with her interaction. Now I've worked customer service jobs and this behavior is just unacceptable. I've seen her before and she's not very helpful I always see her just talking to her male coworkers in the kitchen and today's my birthday and Im sure el pollo loco would like to know how Angelina from the Tulare El Pollo Loco treated us. I also just recently had a family death so you never know what people are going through. Train your employees on better customer service.