GM
Gowtham Malluri
2 days ago
The food at Pista House Torrance is good, but the service is terrible. I’ve visited several times, and the staff seem indifferent to customers. There’s no AC, and maintenance is poor. It feels like they rely on good food alone without caring about customer comfort or service.
LP
lokesh panguluri
3 days ago
Great food and a lovely atmosphere, we really enjoyed our visit. Special thanks to Keerthi Reddy, who was so helpful and attentive and made our experience even better!
IN
Indhu Nadella
Sep 28, 2026
Authentic Hyderabadi flavors! The Chicken Dum Biryani was delicious, and the Curry Leaf Chicken was perfectly spicy and flavorful. Really enjoyed the food!
PK
Prathiksha Kumar
Sep 12, 2026
Had a wonderful experience at Pista House in Torrance! I especially want to appreciate the lady at the front office who takes care of the orders and customers. Despite the restaurant being very busy, she was incredibly attentive and made sure our order was delivered on time. Her friendly and welcoming attitude really stood out.
The vegetarian food we ordered was absolutely amazing—fresh, flavorful, and delicious! 😋
Great food and excellent customer service. Definitely recommend Pista House!
KP
Kavya Pippreddy
Sep 8, 2026
Very disappointing experience. We came to the restaurant around 2:30 PM and placed our order. We ordered Haleem, Chicken Lollipop, Paneer and Biryani for dine in, and we also had a to-go order.
The process itself was very frustrating. They gave us the to-go order first instead of serving the dine-in food while we were waiting. We received the to-go order around 3:25 PM, but we were still waiting for our dine-in order. We waited almost 2 hour and 45 minutes in total.
After the to-go order came we got the Chicken Lollipop about 15 minutes later, but we were still waiting for the rest of the food. I went and asked one of the ladies about our order. Her name started with S I believe it was Swathi or Swetha. She looked at me for about a minute and then told me it would take another 5 minutes. I was okay with waiting.
But this is where the experience became very frustrating. While we had been waiting since 2:30 PM, two guys who appeared to be her friends came into the restaurant. She was comfortably talking and chatting with them. I could hear their conversation, and one of them even said they had just come normally to the restaurant.
At the same time, we were still waiting for our food after already spending so much time there. I also heard the same employee telling another employee that she was not interested in her work and wanted to leave. She even mentioned having wounds on her hand and not wanting to go. Whether she was having a difficult day or not, customers should not have to suffer because of that.
Later, her two friends came back again. They sat in an area where there was no camera, and she took a break with them. What was even more frustrating was that she did not inform the other employee about our pending order. When I asked about our food again I was told once again that it would take another 5 minutes.
Meanwhile my friend ate the to go order .Other customers were also waiting. The most frustrating part was seeing those two guys who appeared to be her friends receive Chicken 555 even though as far as I could tell, they had not placed an order. We had been waiting for almost two hours paying for our food and respecting the restaurant while it felt like the friends were being treated as a priority.
We were not there for free food. We were paying customers and our time is valuable too. Because of the long delay our plans were affected, we lost a lot of time from our trip, and we even had problems with our schedule.
I understand that a restaurant can get busy and I completely understand waiting when there is a rush. But when customers are waiting for almost two hours the staff should be communicating with them checking on their orders and helping them instead of chatting with friends and taking breaks.
On top of that the trash was full and the restroom was not clean. If you want to run a restaurant successfully please make sure you have employees who are willing to work and take care of customers. Even when the restaurant is busy, cleanliness and customer service should not be ignored.
We all understand the value of time and money. Please respect your customers the same way you would respect your friends. The experience was extremely disappointing, and I hope management looks into the service, staff behaviour and cleanliness.
❌❌❌❌ 0 stars. I definitely would not recommend this restaurant. The food may be good, but the service was extremely disappointing. Very long wait, poor communication, and staff were not attentive to customers. Management really needs to improve the service.❌❌❌❌❌