Shah’s Halal Food – Thousand Oaks serves fresh, authentic Mediterranean and Persian style meals made with real ingredients. The food is served in the classic New York style. With over 125 locations worldwide, our customers enjoy our famous lamb and chicken over rice, gyro wraps, shawarma, falafel, salads, and pita — topped with signature white and hot sauces. Perfect for lunch, late night, or catering in Thousand Oaks. Fast service, generous portions, bold Persian, Indian and Middle Eastern flavors. This location marks our first location in southern California and in Ventura County. Located in the Vons shopping center near the DMV, serving the Thousand Oaks area and the nearby communities of Westlake Village, Simi Valley, and Agoura Hills.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.