Location.com logo
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.
Brand Certified

Chipotle Mexican Grill

3.9
(302 reviews)

About

Fast Food RestaurantMexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Chipotle Mexican Grill
162 W Hillcrest Dr, Thousand Oaks, CA
91360, United States

Hours

Monday10:30 AM - 11:00 PM
Tuesday10:30 AM - 11:00 PM
Wednesday10:30 AM - 11:00 PM
Thursday10:30 AM - 11:00 PM
Friday10:30 AM - 11:00 PM
Saturday10:30 AM - 11:00 PM
Sunday10:30 AM - 11:00 PM

Menu

1 menu · 50 items

Explore offerings from Chipotle Mexican Grill on 162 W Hillcrest Dr in Thousand Oaks, with popular high protein meals, build-your-own, burrito, and burrito bowl available at this location.

Chipotle Menu Items

50 items

Reviews

3.9
302 reviews
5 stars
149
4 stars
66
3 stars
29
2 stars
13
1 star
45
  • BS
    Brandon Swenson
    Jun 3, 2026
    1.0
    Honestly I wish I couldn’t even give a star this might’ve been the worst experience I’ve ever had just getting a quick bite to eat!! Arrived at 9 and location doesn’t close till 11 and was completely out of everything and told us making more wasn’t even an option so we had to deal with it. Only had 2 meat options, no rice, no chips, out of all salsa except one and gave have portions of everything. The guy who helped us at the counter completely ignored everything we asked and I have never had to hold comments in as much as I did. DO NOT GO TO THIS LOCATION I HOPE THEY GET SHUT DOWN. The dude that helped us was a Hispanic that was wearing black glasses if managers see this.
  • JJ
    Jodi
    May 30, 2026
    5.0
    The last few times I've stopped in after work, exhausted, just wanting to go home and eat. Each time I've been in and out quickly, the food tasted good, the order was right, the staff was friendly. Thank you!
  • PM
    Phill Mianus
    May 23, 2026
    1.0
    Do not go here. They have a horrible lack of communication skills and do not serve their costumers properly. They don’t even clean the entire restaurant too and leave the tables in a mess!!! Disgusting!!!
  • QY
    Q Y
    Apr 29, 2026
    1.0
    Owner’s attention: I’m saying this because I actually want to see this place do well. A lot of the people who come here live in this community, and it’s a great spot for a healthy lunch, which makes this even more disappointing. The service felt rude, distracted, and strangely corrective over small things, like names of different sauce in a way that felt more about correcting than helping. On top of that, the overall interaction left you feeling treated differently, which made the experience even worse. At checkout, the girl seemed more focused on chatting than paying attention, then tried to put it back on me by saying I didn’t mention the order was to go. That was frustrating and not how customers should be treated, especially in a neighborhood place like this. Places like this matter to the community. I just hope the service can reflect that better.
  • PP
    PavaniSai
    Apr 24, 2026
    1.0
    I had a really disappointing experience. When I walked in, no one greeted me, and I had to wait a few minutes before someone finally came to take my order. The staff member who served me was not attentive, and the portion size she gave was noticeably smaller than expected. What bothered me the most was during payment — my total was around $15, and I handed $20, but she kept the remaining $5 without even asking if I wanted my change back. I don’t mind tipping for good service, but this felt completely inappropriate and unprofessional. Overall, the service was very poor and it negatively affected my entire morning. I would not recommend this location based on my experience. I’d rate it 0.5/10.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill in Thousand Oaks?

Chipotle Mexican Grill in Thousand Oaks is open daily from 10:30 AM to 11:00 PM.

Does Chipotle Mexican Grill in Thousand Oaks offer pickup and delivery services?

Yes, they offer both in-store pickup and delivery services.

Brand Certified Facts from Chipotle Mexican Grill

This information is certified by Chipotle Mexican Grill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 05, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: