While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in South Gate,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
The chicken was so dry, and the tortilla soup was salty. The restroom were filthy. They were a lot of employees, but no one decided to clean the restaurant.
MR
Martha Romo
May 25, 2026
5.0
Servicio excelente (Nathalie)
RG
Robert Giuffre
Apr 23, 2026
1.0
Prices have become ridiculous. I haven't been to an El Pollo Loco in a while and was shocked that the prices have doubled. Why force me to use a kiosk? Special ordering was so difficult, and the cashier kept telling me to use the kiosk. They don't take orders at the counter anymore.
VB
Vicente Bermudez
Apr 22, 2026
1.0
I love the food at Pollo Loco, but my experience last night was the worst I’ve ever had—and that’s saying something, considering my previous visits. The young man named Jorge was completely unfriendly when taking my order; at the drive-thru window, his behavior was grotesque and abysmal—he even nearly threw the bag containing my food at me. You really ought to hire people with good customer service skills, or at the very least, train them better.
What are the regular business hours of El Pollo Loco in South Gate, CA?
El Pollo Loco is open Monday through Saturday from 9:30 AM to 10:00 PM, and on Sundays from 10:30 AM to 9:00 PM.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco offers delivery services so you can enjoy their meals from home.
Can I order food online from El Pollo Loco at this location?
Yes, you can order online through their website or via the El Pollo Loco app available on the App Store.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Discover, and Visa credit cards for payment.
Is there free Wi-Fi available at El Pollo Loco in South Gate?
Yes, free Wi-Fi is available at this El Pollo Loco location.
Does El Pollo Loco offer catering services?
Yes, catering services are available at this location for your events and gatherings.
Is there a drive-through option at El Pollo Loco in South Gate?
Yes, this location offers a drive-through for convenient pickup of your orders.
What nearby dessert options are available close to El Pollo Loco?
You can visit La Michoacana for ice cream and smoothies or Cravings for desserts, both located near El Pollo Loco.
Are there any auto repair services near El Pollo Loco in South Gate?
Yes, South Bay Car Wraps and Collision, One Stop Auto Repair, and Economy Tires and Auto Repair are nearby automotive repair shops.
What other dining options are close to El Pollo Loco?
Nearby dining options include Tacos El Negro for Mexican food, Carl's Jr. for burgers, and WaBa Grill for Asian fusion cuisine.
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