While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Sherman Oaks,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
I walked in and nobody greeted me, I stood there looking at the menu for a couple of minutes and nobody came up to take my order. I then noticed machines…I guess you’re suppose to place your own order? Non of the employees told me or explained to me you place your own order. I walked out. I will not be giving my business to machines or a facility that ignores their customers and doesn’t communicate how things work.
SS
September
Aug 1, 2026
2.0
Delicious food. You need to get an AC. It'd be a lot cooler if you did. Seriously though, inside of restaurant is basically the same temp as the outside. It's summer in the valley guys.
LC
Leslie Chavarria
Jul 29, 2026
5.0
I recommend the chicken combo for 2, includes 4 pieces of chicken, 2 sides, churros, and 2 small salads. You can save ordering drinks asking for a water cup.
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