While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Santee,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Flavorful grilled chicken; cheerful and enthusiastic staff.
JK
Jon K
Sep 21, 2026
3.0
Enjoyed the chicken. Red rice tasted off like they used some kind of spice that you would find in like Indian food. Tortillas were hot probably from being microwaved.
FL
Fernando Lopez
Aug 29, 2026
1.0
Very disappointed,
After buying a Family Meal 12 pieces for almost $50.00, all we got was old dry tasteless chicken that you can immediately tell that chicken was sitting there for hours.
Unfortunately our order was to go and our dinner was totally ruined because we had to trash the chicken.
We have been living in Santee for more than 25 years, this is the very first time we got to El Pollo Loco and it will be the last one.
How cheap are you the owners and managers have to be to dare to serve OLD CHICKEN TO A CUSTOMER?
We have had this kind of Chicken in Mexico, not even close to this garbage and the funny thing is that all employees we saw were Mexicans and no we are not being racist they were all speaking Spanish while we waited they should be ashamed of themselves for serving trash.
WE DO NOT RECOMMEND THIS PLACE
MM
Mo M
Aug 25, 2026
5.0
Best location around. The staff is great.
MG
Mahmood Al Ghanimi
Aug 24, 2026
5.0
The manger greeted me and was super nice. The place looked clean and the food was hot and fresh.
What are the regular opening hours of El Pollo Loco in Santee, CA?
El Pollo Loco in Santee is open Monday to Saturday from 9:30 AM to 10:00 PM, and on Sunday from 10:00 AM to 10:00 PM.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco provides delivery services to its customers.
What payment methods can I use at El Pollo Loco?
You can pay using American Express, Check, Discover, and Visa at El Pollo Loco.
Where is El Pollo Loco located in Santee?
El Pollo Loco is located at 9714 Mission Gorge Rd, Santee, CA 92071, USA.
Is there a drive-through service available at El Pollo Loco?
Yes, El Pollo Loco offers a drive-through service for customer convenience.
Does El Pollo Loco provide free Wi-Fi to customers?
Yes, customers can enjoy free Wi-Fi while dining at El Pollo Loco.
Can I find fast food alternatives nearby El Pollo Loco?
Yes, nearby options include TenderFix by Noah Schnapp which specializes in chicken, Little Caesars Pizza for pizza lovers, and Kravings fruit bar offering salads and smoothies.
Are there other restaurants close to El Pollo Loco in Santee?
Yes, nearby dining includes IHOP for breakfast and American cuisine, Okawa Steak House & Sushi for Japanese food, and Lucky Chinese Food for Chinese fast food.
What nearby amenities can I visit around El Pollo Loco after my meal?
You can visit nearby locations like Petco for pet supplies, Santee Vision Care Center for eye care, or the nearby Wells Fargo Bank for financial services.
How can I place an order for El Pollo Loco’s food online?
You can place an order through their official ordering website or via the El Pollo Loco app available on the Apple App Store.
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