This profile is uncertified and using publicly sourced data
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Business Details
About
RestaurantBarCocktail Lounge
When LA beach life calls, Sugar Palm Santa Monica is the answer. Viceroy Santa Monica's singular dining and nightlife destination is a sweeping, indoor-outdoor scene where laid-back vibes ripple far beyond the poolside. You’ll tap into the coastal energy in each of its vibrant spaces: wraparound indoor-outdoor bar, outdoor dining terrace, modern dining room, coffee bistro, and poolside cabanas. From latte-spiked mornings to cocktail-splashed nights, you’ll be inspired to unwind under the palms and let the ocean breeze find you.
Location
Hours
Monday7:00 AM - 10:00 PM
Tuesday7:00 AM - 10:00 PM
Wednesday7:00 AM - 10:00 PM
Thursday7:00 AM - 10:00 PM
Friday7:00 AM - 10:00 PM
Saturday7:00 AM - 10:00 PM
Sunday7:00 AM - 10:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.