While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Santa Monica,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Terrible service if you order online. No exaggeration: you can wait in the physical line and order your food and you will still get your order before a pre-placed online order that's way ahead of yours. 35 minute wait for an online pickup order of TWO TACOS is beyond ridiculous. Don't come here unless you have a lot of time to waste. They take the fast out of fast food. Once they do finally make your order, they will just sit it in a closed off area and let it get cold. SKIP this place, especially for lunch.
TP
Tony Paz
Sep 30, 2026
5.0
Excelente en todos los aspectos.
RB
Rob Bliss
Sep 13, 2026
5.0
Wonderful people and food
CR
Chantal Hazel Rose
Sep 9, 2026
5.0
I door dash a lot here and its fun... we bust balls in there and today i went in for my own food and it was amazinf. Two chicken crunchy tacos are bomb.com Great team and leadership. God bless them
NS
Nick Steele
Sep 2, 2026
5.0
Affordable quick Mexican food better than Taco Bell
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