Vons

Reviews

• EN

  Ehud Nathan

  3 days ago
  5.0
  It's a Vons supermarket. It's big, well organized and clean. Has a deli, bakery, and Starbucks.
• JJ

  Jena

  Jun 29, 2026
  1.0
  I’ve been shopping at this store for years, but over time I’ve become disappointed for a few reasons. First, the overall atmosphere just doesn’t feel welcoming anymore. In my opinion, many of the cashiers, such as Nelie and Adriana, I believe their names are, and the manager, Cesar, seem angry, unhappy, and like they can’t wait for their shift to end. At times, they also come across as dismissive, disrespectful, and demeaning toward customers. Of course, that’s just my impression, but it doesn’t create a friendly shopping experience. Another thing that really bothered me was hearing a cashier named Nelie make a disapproving remark in a disapproving tone about another customer while people were standing in line. I found that unprofessional. This store depends on its customers, and no customer should overhear employees make a disapproving or judgmental-sounding comment about other customers. Nobody is perfect, and customers deserve to be treated with respect. The second issue is the member pricing. More than once, I’ve entered my phone number, the shelf clearly showed a lower member price, but I was still charged the regular price, , as another reviewer mentioned. That’s frustrating and shouldn’t happen. Because of these experiences, I’ve decided to switch to Trader Joe’s and Stater Bros. Since I started shopping there, I’ve also noticed that the prices are actually lower, which has been another pleasant surprise. For all of these reasons, I’ve decided to shop elsewhere. At Trader Joe’s, the employees are consistently friendly, greet customers with a smile, and make you feel welcome. This is only my personal opinion, and I mean it as constructive feedback, not criticism. I hope management will consider making a few improvements: create a friendlier atmosphere, put customers first, make sure the advertised member prices are honored at checkout, and remember that good customer service is what keeps people coming back. I’d like to see this store succeed and keep its longtime customers. As someone who used to spend a lot of money at this store every week, I’m now taking my business elsewhere. I sincerely hope they make these improvements, because I’d like to see them succeed and keep their longtime customers.
• NJ

  Nicki James

  Jun 5, 2026
  5.0
  It's Vons....what else ya need to know
• LO

  Linda O'Reilly

  May 26, 2026
  5.0
  Friendly staff. Great sales. Love the discounts.
• EL

  Eu Lee

  May 6, 2026
  1.0
  UPDATE YOUR TAGS!!! please do not stress out your employees who have to deal with us folk who dont understand your apps! it should be made clearer that you need to download an app instead of just having a membership. i had to void almost twice because i had to download the app and try to figure out why my member number was working for almost all of the products except the energy drinks. this was confusing and stressful for everyone. so if its not member price take the stupid tag off!

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