Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Santa Clara Subway® Restaurant at 2068 El Camino Real brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Service is too bad. There were two 2 people. Men and women, looks like old people. They won’t even listen to what we want. Service is too bad.
EP
E Paul
May 17, 2026
1.0
I use apps for all my ordering. I cashed in a reward for a 1 foot, then went to pickup. When I got there the couple said they canceled my reward and I can only order in person. I was like what? I also paid for 1 cookie, so showed my charge and immediately the man said I’m voiding your order and insisted I only order in person and not use my app. Fortunately the lady honored my order, but not without problems.
We’ve had similar orders in the past where the couple, especially the man, will not make the correct order and argues. I will start going to a different Subway, since it’s constant issues at this location. It’s too bad, since this location is so much more convenient.
SQ
Serena Quan
Apr 22, 2026
1.0
The staff can’t understand English.
RR
Ran Ran
Apr 16, 2026
5.0
The service and the food was good! My daughter really enjoyed the free cookie that was given by the owner couples.
CZ
Chris Z
Apr 6, 2026
1.0
I had a very disappointing experience at this Subway location.
I ordered two footlong roast beef sandwiches. The owner told me they were out of roast beef and asked me to switch to another option. I was understanding and said that was fine, and that Philly steak would work instead.
A little later, however, she brought out more roast beef, and there was clearly enough to make both of the sandwiches I originally ordered. I told her that if they had the meat available, they should make the roast beef sandwiches I asked for in the first place. She responded by saying there was not enough meat. I said that if inventory was running low, that was something they should manage with their supplier rather than changing my order after the fact.
Then another male employee came out very angrily, scooped up some Philly steak with a spoon, and aggressively said that it was “all beef anyway,” basically telling me to take it or leave it. He then tried to cancel my order and told me to go order from another store. Their behavior was rude, unprofessional, and completely unacceptable. They only stopped once I took out my phone and started recording.
I understand that inventory issues happen, but there is no excuse for treating a customer this way. I was polite and reasonable from the beginning. This was one of the worst customer service experiences I’ve had.
What is the address of the Subway restaurant in Santa Clara?
The Subway restaurant is located at 2068 El Camino Real, Mervyns Plaza Shopping Center, Santa Clara, CA 95050.
What are the operating hours for this Subway location?
This Subway is open Monday to Friday from 7:30 AM to 9:00 PM, and on weekends from 8:00 AM to 8:00 PM.
What types of meals does this Subway serve?
The Subway location serves breakfast, lunch, and dinner.
Does this Subway offer delivery or pickup options?
Yes, you can order for in-store pickup, curbside pickup, or delivery.
Is dine-in available at this Subway restaurant?
Yes, this Subway location serves customers who want to dine in.
Does this Subway location provide catering services?
No, this location does not offer catering services.
How can I order online from this Subway restaurant?
You can order online through their menu and ordering page at https://subway.com/en-us/restaurant/23192-0/menu.
What shopping options are near the Subway at Mervyns Plaza Shopping Center?
Nearby shopping options include Hallmark and Gloria's Hallmark & Fine Gifts, great for picking up gifts before or after your meal.
Are there any fitness or recreation centers close to this Subway?
Yes, Nakano Judo Academy and YogaSix Santa Clara are nearby, offering martial arts and yoga classes you might visit before or after eating.
Where can I go for beauty and wellness services near this Subway?
Nearby beauty and wellness options include Manci Beauty Salon, Jinder Salon, Star Nails, and Massage Envy - Santa Clara Town Centre.
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