At Onigilly, we are dedicated to bringing the authentic taste of Japanese Onigiri to our customers in a way that’s both nutritious and delicious. Our specialty lies in crafting hand-held rice balls with a variety of fresh, flavorful fillings, made with Haiga rice—a more nutritious option with 50% milled brown rice. Each Onigiri is prepared with high-quality ingredients, offering over 30 unique flavors that cater to all taste preferences, from seafood and meat lovers to vegetarians. We prioritize health-conscious choices without sacrificing flavor, making our offerings perfect for both adults and kids alike. Onigilly redefines Japanese casual dining, allowing you to enjoy the true taste of Japan in every bite!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.