Never eat inside this Micky D location. No napkins, omitted part of our order, then accused us of lying about it (a happy meal for our 3 yo grandson). Also, Micky D nuggets are not tasty at all. Think there was more, but that is the gist of our experience
BV
Brandon Vea
Sep 20, 2026
I ordered my meal on the app for counter pick up. It was not ready when the app said it was. I waited an extra 10 minutes. The fries were not even cooked all the way. My mcchicken was cold and nasty. The bread was stale. My nuggets were so dry and nasty as well. The customer service is so bad as well, they don’t even speak English so make sure you know Spanish going to this one. Do not go to this location.
KK
kittykarma bianchi (KB)
Sep 13, 2026
The food is fine but the outside parking lot is disgusting.The inside accomadates vagrants, and in general , if it has been warm and there's a breeze blowing , you can smell urine outdoors.
I had an extremely disappointing experience at this McDonald’s today.
I placed a pickup breakfast order at 9:44 AM, and around 9:50 AM the app indicated that my order was being prepared. I arrived at the restaurant around 10:00 AM and waited.
By 10:26 AM, I still had not received my food. After asking the staff what was going on, I was told that my order had not even been processed because I supposedly did not enter a table number.
This makes absolutely no sense because I placed a PICKUP order, not a table-service order. Why would a pickup order require a table number?
At this point, more than 40 minutes had passed since I placed my order, and instead of trying to resolve the problem, the manager simply told me that I needed to cancel the order and place a brand-new order at the counter.
I asked directly whether that meant my original order had never even been processed during all that time, and the manager confirmed that it had not.
What made the situation worse was the manager’s attitude. There was no real explanation, no apology, and no attempt to take responsibility or find a reasonable solution. The response was basically: cancel it and order again.
After waiting more than 40 minutes for an order that was apparently never processed, I was then expected to start the entire process over again and wait even longer.
Eventually, I left without my food.
Mistakes happen, and I understand that restaurants can get busy. But leaving a customer waiting for over 40 minutes, failing to process a pickup order, providing no meaningful explanation, and then responding with an dismissive and unhelpful attitude is unacceptable.
This was one of the worst customer-service experiences I have had at a McDonald’s.
After a couple of deep searches for the latest toy. I found this MCD. I used the counter option because I couldn’t find my credit card fast enough for the cashier. I didn’t mind him walking away the first couple of times til he started making comments directly towards me. I apologize since I wasn’t fast enough for him but also the website malfunction during this time which he also showed his frustration. Overall, if it wasn’t for their cleanliness and quality of service I may have choose another spot. My next review will be the store I visited previously. This one prices were about a dollar more per item.