We are a super awesome Tiki Bar in Downtown Santa Ana ( the Only one ). we serve Classic Tiki drinks as well as ones with our TWIST with our own House Made syrups and Fresh Juices. Come escape the hustle and Bustle and be transported to our Tropical oasis Twisted Tiki Has a Time limit of 1 hour to Insure that everyone gets a chance to escape to tropical bliss. Please be respectful of this policy. If we are not on a wait we will allow you to stay longer.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.