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McDonald's

3.7
(1,873 reviews)

Business Details

(714) 545-2380
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3810 South Bristol Avenue, Santa Ana, CA
92704, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 3810 South Bristol Avenue in Santa Ana, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.7
1,873 reviews
5 stars
772
4 stars
399
3 stars
305
2 stars
114
1 star
283
  • SS
    Savannah Smith
    6 days ago
    1.0
    First and last time coming to this McDonald’s. When asked if I could get mustard and ketchup at the window, a woman there said “by the way, you were supposed to ask for this at the speaker because then we have to go all the way back to the kitchen and get it” …And how am I supposed to know that? I have never been to a McDonald’s where I’m not allowed to ask for ketchup and mustard packets at the window. And instead of getting mustard packets, I’m left not being able to put mustard on my chicken sandwich because they decided it was appropriate to squeeze it into a box… who does this?? Rude and condescending people at this location. Gross.
  • DT
    Donna Trautmann
    Sep 28, 2026
    2.0
    Expect longer than normal wait times. Light on the condiments. Hit or miss on the fries. Don't expect anything from the crew, they are not friendly.
  • MG
    manny g
    Sep 27, 2026
    1.0
    Ordered through th mobile app today. Waited in curbside pickup. Almost 15 minutes later I left. Food never arrived. I didn't have time to go in and see why it was taking so long.
  • PJ
    PHRANKEY J
    Sep 26, 2026
    5.0
    I am writing to share positive feedback regarding my recent visit to this Bristol McDonald's location. This was my first time visiting this restaurant, and I had an excellent experience. The morning drive-through representative was very helpful, and my breakfast sandwich was prepared perfectly.
  • LF
    Live Life Fun
    Sep 24, 2026
    1.0
    See YELP for the beginning part of this McDonald’s employee’s rude behavior, and horrible customer service skills. Part 2 The rude employee comes out the restroom, wiping her hands together, she sees me standing on the side recording and quickly bends down towards the dog to let it smell her hand and walks back to her area. As she’s doing so, I called her by her name ‘Yvette’ twice —- both times she ignored me. Worse yet …Yvette after letting the dog sniff her hand, ( now cross-contaminated ) she went back to the drive-thru window area to resume handling food—-sooooo unsanitary!!! 😱😱😱 ‘Yvette is this what you learned in your training to be rude and unsanitary?’ You’re too old for this. After that, I returned to my car with my cup of coffee, and yes, it was still hot as usual. The creamers had no bearing on it. While sitting in my car with my window down, I began drinking my coffee. Then all of a sudden, I hear a lady from the patio area talking a male employee as he’s walking up for his shift. The patio was dark and the male employee asked Yvette, ‘What are you doing out here?‘ Yvette said : ‘ I’m looking for this lady out here that got mad because I told her to park in the front and wait for her coffee then she started recording me inside the restaurant. I was just a couple parking spaces from the patio and could hear her them. She did not know I was sitting there close by in my car with my window down. Obviously, I don’t think at this point the manager has spoken to her. She’s a grown woman about 35 y/o and but obviously does not know how to act. Then on top of it, not only was she rude but now well, I’m still sitting in the parking lot in front of the store near the entrance, I’m hearing Yvette lie about me to her fellow employee. From my car I interrupted her, by saying out loud “She’s rude!l!” Surprised that I was the lady she was looking for and that I hadn’t left, Yvette immediately went back inside the restaurant. Next the male employee walked towards my vehicle, and in a concerned manner, he listened to what I said had occurred. I said I was not upset for her telling me to park in the front it was her that got upset for me having asked for a fresh cup of coffee. I told him I had been coming to this location for decades and that about a year ago, I had been treated rudely by another employee , I let that one go, and stopped coming for a long time . It has been a long time since I had started coming back. But, now this time I am going to report this incident to corporate, she should not be working here because she doesn’t like her job. After patiently hearing me out, he politely asked: ‘Do you still need your coffee?’ I said no– the manager took care of it, and had given me a fresh cup, but I will not return to this location after this poor customer service from her. For Yvette to leave the drive-thru window to come out onto the patio looking for me in the parking lot — when all she had to do was say I’m sorry from the beginning , it would have immediately been resolved, and I would not be writing this review

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 3810 South Bristol Avenue, Santa Ana, CA?

McDonald's is open 24 hours a day, 7 days a week, including drive-thru and delivery services.

What delivery services does this McDonald's location offer?

This McDonald's offers delivery, curbside pickup, same-day delivery, and no-contact delivery options.

Brand Certified Facts from McDonald's

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Certified October 04, 2026Yext Knowledge Graph
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