While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Santa Ana,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
They don't fill the sides all the way we got large sides and they were half way filled.
LO
Luz Ortega
Jun 23, 2026
1.0
Hoy lunes 22 de junio salí a mi hora de lonche duraron 15 minutos para tomar mi orden para entregarme la orden tomaron10 minutos y me entregaron la orden mal aparte ala hora de pagar no sabía la chica lo que me iba a cobrar pues me pregunto que avía ordenado y ella me tomo mi orden siempre he ido por una ensalada y no tardo ni 10 minutos a hoy mi tiempo de lonche se fue todo esperando me tomaran la orden siempre y me la entregaran total 26 minuto de mi lonche para tomar una doble tostadas sale el personal que está a horita es de lo peor que tienen el aderezo aguado como agua y salado
EN
Eleazar Nocelo
Jun 22, 2026
3.0
On Saturday I ordered on Uber Eats after a long day ok work !! Very disappointed because I didn’t get any sauce or napkins, I didn’t enjoy my food no guacamole sauce !! The only reason I ordered for the sauce 👎
FF
Fd Ff
May 20, 2026
1.0
Called them and they just hung up and didn't answer my question.
What are the regular business hours for El Pollo Loco in Santa Ana, CA?
El Pollo Loco in Santa Ana is open Monday through Saturday from 9:30 AM to 11:00 PM and on Sundays from 9:30 AM to 11:00 PM.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco provides delivery services to customers.
Can I order food online from El Pollo Loco?
Yes, you can place orders online through their menu link at https://order.elpolloloco.com/menu/bristol-warner or via the El Pollo Loco app.
What types of payment methods does El Pollo Loco accept?
El Pollo Loco accepts American Express, Discover, and Visa credit cards as payment.
What kind of cuisine and food does El Pollo Loco specialize in?
El Pollo Loco specializes in Mexican cuisine, particularly fire-grilled chicken marinated with a special recipe of herbs, spices, and fruit juices.
Does El Pollo Loco offer catering services?
Yes, El Pollo Loco offers catering services for events and gatherings.
Is there free Wi-Fi available at El Pollo Loco?
Yes, El Pollo Loco provides free Wi-Fi to its customers.
What other fast food options are near El Pollo Loco?
Nearby fast food options include Carl's Jr. and La Carreta, both offering different menu choices if you want to explore more dining options in the area.
What health and medical services can I find near El Pollo Loco?
Near El Pollo Loco, you can visit Bristol Central Dental Care, Farmacia Bristol, Altamed Health Services, and other dental and medical providers for your health care needs.
Are there any beauty or spa salons near El Pollo Loco?
Yes, there are several beauty and spa services nearby including Vanguardia Salon, Threading Place, Zoetry Nails and Spa, and Professional Nails and Spa.
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