While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Santa Ana,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Mal servicio y las q trabajan no ayudan en nada al clientw
GC
Graciano Corona
Jul 18, 2026
1.0
I have placed two separate pick up orders. In the first one they forgot my caramel flan. I decided to give them a second chance and the girl at front desk greeted with attitude but the best part is they forgot my $8 quesadilla. No refund for both of them because they want you to get in contact with them first and by the time they get back to you it’s been days. Kiss my business goodbye.
LM
leshly martin
Jul 5, 2026
1.0
Her customer service is the worst I’ve ever witnessed. She wasn’t greeting any of the customers back. I feel like I have to let the manager know. There’s just no reason for my dad to be treated or spoken to in that way.
What are the opening hours of El Pollo Loco in Santa Ana?
El Pollo Loco in Santa Ana is open from 10:00 AM to 10:00 PM Monday through Saturday, and from 10:00 AM to 9:00 PM on Sunday.
What type of cuisine does El Pollo Loco offer?
El Pollo Loco offers fresh, authentic Mexican food with a focus on fire-grilled chicken.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco provides delivery services to customers.
Can I order food online from El Pollo Loco?
Yes, you can order online through their official ordering website or via the El Pollo Loco app available on the Apple App Store.
What payment methods are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Discover, and Visa credit cards.
Does this location have free Wi-Fi available?
Yes, El Pollo Loco offers free Wi-Fi to its customers.
Where is El Pollo Loco located in Santa Ana?
El Pollo Loco is located at 101 S Harbor Blvd, Santa Ana, CA 92704, USA.
What nearby places can I visit when going to El Pollo Loco?
Near El Pollo Loco, you can visit Money Mart for banking needs, Western Union for money transfer services, and Happy Cuts if you want a haircut.
Are there any nearby restaurants to El Pollo Loco?
Yes, nearby restaurants include California Teriyaki Grill, Golden Teriyaki & Sushi, and Dunkin Donuts, offering variety if you want different dining options.
Which nearby places could help with transportation or auto needs around El Pollo Loco?
Nearby you can find Rodriguez Tires & Wheels, Canitos Bodyshop, and RAMY Auto for automotive repairs, parts, and vehicle purchases.
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