Bruegger's Bagels

Reviews

• KK

  kathleen kennedy

  May 12, 2026
  1.0
  absolute worst bagel shop/ chain. I returned my last bagel, it was burnt and torn into 4 pieces, the girl tried to glue it back together with cream cheese lol. Since Julisa didn’t give me a receipt I called before heading back for my refund. I was on hold for 20 mins - no answer. So I drove back (phone call still on hold) and asked for a refund. It took Jessica 10 mins to figure it out and said I should have my refund in a few business days. it’s been 2 weeks, still no reply from corporate email and still no refund. Happy to never return but still need my $6 back.
• SK

  Steve Krohngold

  Mar 30, 2026
  1.0
  Very poor experience. Went by at 1230 pm and basically no bagels left and no fresh ones planned to come as per staff. Staff were not friendly. Would not honor corporate specials as per email. Showed email and would not take. Corporate app does not work so no help there. Truly disappointed.
• MM

  Mark

  Mar 25, 2026
  3.0
  Food quality didn’t match the price $17. I ordered a five-cheese bagel with egg, cheese, and avocado and an orange juice. The bagel was fresh, but overall pretty plain, and the bottom was dense—possibly under-kneaded. The avocado was fresh but borderline unripe. On the positive side, the staff was great—very friendly, fast service, and the store was clean. There was even someone outside actively cleaning the patio area, which I appreciated. I counted four employees plus a manager with only three customers in line, so service was definitely efficient. That said, the pricing feels unfair for what you get. I understand staffing and operational costs can vary, especially during busy times, but the value just isn’t there. I’d love to see more reasonable pricing that better reflects the quality of the food.
• GS

  Gisela Saute

  Mar 21, 2026
  1.0
  I work near this place I usually go 4 times a week and used to love it but lately the costumer service is really bad. The other day I ask to substitute the tomato paste for the cream cheese and they start telling me that they need to charge me I said it was fine but it wasn’t a extra it was a substitute since then because they know me the lady always want to take my order and make sure that if I ask for extra or substitute I’m being charge I know some people argue and don’t want to pay but in okay with that . Thank you for the delicious food but that’s it for me I had to found another bagels place
• TV

  Tawny V

  Mar 5, 2026
  4.0
  Saw this place while I was having lunch at Rubio's and decided to surprise my partner with some bagels! It’s definitely an East Coast thing. I wasn’t sure if she’d like it, so I got a plain bagel and an everything bagel. It came to about $5, which felt a bit pricey considering Costco makes pretty good bagels. Lol. Before I left, I looked in the bag and thought the everything bagel looked super hard, and I wasn’t sure it was going to be good. I didn’t try the plain, but my partner said she bit into an eggshell in her bagel, yikes! Surprisingly, the everything bagel turned out to be very tasty! They do get quite busy, so I can see why. Overall, a decent spot!

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