Sonic Drive-In

Reviews

• LR

  Logan Ring

  6 days ago
  1.0
  Foos took 40 Mins and was still not fresh
• EC

  Elie Cerna

  Aug 23, 2026
  1.0
  I’ve been going to this Sonic for years, and honestly, it’s really sad to see how much this location has gone downhill. First the drive-in ordering stopped, then the inside closed, and now it seems like there is sometimes ONE person working the whole place. Taking orders, making the food, making the drinks, everything. I actually feel bad for the employees because I can’t imagine how stressful and overwhelming that has to be. But at the same time, Sonic is usually busy, so of course the line moves ridiculously slow when one person is trying to do everything. It also makes me wonder how safe it is for an employee to be there alone like that, what if someone with bad intentions hurts them or a medical emergency happens. But what really pushed me to leave this review is the customer service. And this is NOT the first time I’ve had an issue with the same employee. Tonight I pulled up to the speaker because I had placed an online order. She was talking really quietly and fast, so I couldn’t hear what she said. I said, “I’m sorry, I didn’t hear you.” Nothing. I waited and asked again, “Hello? Can you hear me?” Still nothing. I waited even longer and tried again, and she continued to ignore me. Then she started talking to the car behind me like I wasn’t even there. When I finally got to the window, I told her I had been trying to tell her I had an online order but she wasn’t responding to me. She said, “Yeah, I heard you, but I already told you to pull forward.” I explained that I didn’t hear her, which is why I was asking her to repeat herself. She just walked away. No “sorry,” no acknowledgment, nothing. She handed me my order and closed the window. I completely understand being overwhelmed, having a bad day, or being stressed when you’re doing the work of multiple people. I really do. But ignoring someone who is politely trying to communicate with you is not okay, especially when this isn’t the first time or second time. I really hope Sonic takes a look at what is going on at this location. It used to be a friendly place and it’s honestly disappointing to see it get to this point. I don’t expect perfect service, but I do expect basic communication and respect.
• JA

  Jim A

  Apr 16, 2026
  5.0
  Great job, fresh food and prompt service. Keep up the good work team snager!!!
• JJ

  Jlove559

  Aug 7, 2021
  5.0
  The new shake vanilla wafers was awesome and the pretzel was delightful too!! And service was great!!!
• SM

  Scott Michael

  Jul 10, 2020
  1.0
  Just waited over 40 minutes in the drive through to get to a employee that somehow blamed it on us because she then treated us unacceptable... I'm not a complainer but this was unacceptable.