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Chick-fil-A

4.8
(598 reviews)

About

Fast Food RestaurantChicken RestaurantCatererFamily Style RestaurantRestaurant Delivery ServiceBreakfast Restaurant
Welcome to your San Mateo Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy our limited-time Chicken & Waffles and other Chick-fil-A® favorites, including our Chick-fil-A® Chicken Sandwich and Chick-fil-A Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our new Cream Cold Brew. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Chick-fil-A
2210 Bridgepointe Pkwy, San Mateo, CA
94404, United States

Hours

Monday6:30 AM - 10:00 PM
Tuesday6:30 AM - 10:00 PM
Wednesday6:30 AM - 10:00 PM
Thursday6:30 AM - 10:00 PM
Friday6:30 AM - 10:00 PM
Saturday6:30 AM - 10:00 PM
SundayClosed
11/26/20266:30 AM - 10:00 PM
11/27/20266:30 AM - 10:00 PM
12/24/20266:30 AM - 10:00 PM
12/25/20266:30 AM - 10:00 PM
12/31/20266:30 AM - 10:00 PM
1/1/20276:30 AM - 10:00 PM

Menu

1 menu · 78 items

Explore offerings from Chick-fil-A on 2210 Bridgepointe Pkwy in San Mateo, with popular breakfast, entrées, salads, and sides available at this location.

Chick-fil-A Menu

78 items

Reviews

4.8
598 reviews
5 stars
540
4 stars
33
3 stars
8
2 stars
8
1 star
9
  • AC
    Alice Carpenter
    1 day ago
    5.0
    Manny was so amazing greeting each person at the tables and even got me a water when he noticed I didn’t have a drink. Food is of course great here it’s the extra thoughtfulness that really makes my day!
  • GT
    Gloria Torres
    1 day ago
    5.0
    Never had I been at a fast food restaurant with such amazing service. Staff was so friendly and attentive, kudos to the manager!
  • NS
    Neha Singh
    Oct 6, 2026
    1.0
    I ordered Chick-fil-A before heading to the airport for a flight. While eating in the car, I noticed lighter/abnormal-looking pieces in the chicken on my very first bite. I understand that things can happen, and because I had a flight to catch, I simply stopped eating it and purchased food at the airport instead. My family returned the entire meal to the restaurant and explained what happened. From what I was told, the interaction was pleasant, the restaurant offered a refund, and we considered the situation resolved. What turned this into a genuinely disappointing experience was what happened afterward. During my trip, I received multiple calls and voicemails from the restaurant manager, Benny Caranza. I wasn’t looking to create an issue or receive anything further, so I initially didn’t respond. After returning home, I received yet another call while I was working and finally answered. Rather than being met with an apology, concern, or even a neutral conversation about a food-safety complaint, I was met with an extremely defensive and accusatory response. I was repeatedly told that they reviewed their cameras and saw my chicken go from the fryer to the box and that there were no flies. I ordered a 12-count meal, so I am still unclear how reviewing surveillance footage could definitively establish what was or wasn’t on each individual piece of chicken, especially when food is prepared in batches. Even then, I remained respectful. I told him that I understood and appreciated that they investigated, but that their explanation did not make me feel certain the issue couldn’t have occurred at the restaurant. Instead of simply acknowledging my concern, he then began questioning how and where I had stored the food and suggested that because they “knew” it didn’t happen at the restaurant, it was likely due to customer error. That is where I became extremely disappointed. I wasn’t asking for additional compensation, hadn’t demanded anything from the restaurant, and hadn’t even returned the food myself because I had a flight to catch. My family returned the entire meal, accepted the refund they offered, and we moved on. I genuinely don’t understand the purpose of repeatedly contacting a customer afterward only to argue with them and attempt to place blame on them. Chick-fil-A has built a reputation around both customer service and quality, which is why this interaction was particularly surprising. A food concern can happen anywhere, and I would have been willing to chalk the original incident up to an unfortunate mistake. The manager’s handling of the situation is ultimately what changed my opinion of this location. I generally enjoy Chick-fil-A, but based on this experience, I would personally avoid this particular location if food safety and respectful, reliable customer service are important to you.
  • JM
    Josseline Martinez
    Oct 6, 2026
    5.0
    Excellent customer service! Manny, the gentleman who helped us with our order was very nice, kind, and respectful. I really appreciate his friendly attitude and willingness to help. Thank you for the great service!
  • VA
    Victoria Agbulos
    Sep 19, 2026
    5.0
    Chick-fil-a here at Bridgepointe has been such a pleasant experience. The staff was extremely welcoming and efficient, even at a peak rush on a Saturday afternoon. The tables were clean and presentable with a vase of real flowers on each table. The food was already ready for us by the time we found a table! But what really stood out was Manny’s excellent customer service. He was the perfect example of outstanding customer service that Chick-fil-A is known for. He made my bday so special and made us and everyone else in the restaurant feel so catered to. A+!!

Frequently Asked Questions About Chick-fil-A

What time does Chick-fil-A open and close?

Chick-fil-A hours vary by location. Most restaurants are open Monday through Saturday from 6:30 AM to 10:00 PM. All Chick-fil-A locations are closed on Sundays.

Does Chick-fil-A offer curbside pickup?

Yes! Order through the Chick-fil-A App and select "Curbside Pickup" at checkout for a fast and contactless experience.

Brand Certified Facts from Chick-fil-A

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