While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in San Marcos,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Second time they give me corn tortillas instead of flour Cashier wasn't nice about her mistake
JM
J M
Jul 13, 2026
1.0
Chicken burnt and small, staff + manager very rude .
FF
flowwiththego
Jul 12, 2026
1.0
Just waited 25 minutes per my receipt for a single cheese quesadilla
RR
Riagg
Jun 6, 2026
5.0
Excelente servicio en El Pollo Loco de San Marcos La manager Carolina fue muy amable, atenta y profesional en todo momento. Se nota que le importa que los clientes tengan una buena experiencia. La comida salió rápida y todo estuvo muy bien atendido. Definitivamente regresaré.
DD
Diego
May 28, 2026
2.0
I ordered a BRC burrito and a Creamy Chipotle chicken quesadilla. Pretty hard to order, the staff didn’t speak English that well but mostly sounded like muffled. I was already tired and just wanted my food and waited a while. I got my food and it was a lot. I admit that was my fault for not checking. But all I ordered was those two things. I got the quesadilla but for some reason they gave me one big bowl and one little bowl? I mean how do you mess up two things. It wasn’t busy maybe like 3 cars in total. The staff was nice but just little upset about the order. But also my fault too. I should have checked. I work in fast food too but I’m just confused on how I got these items that aren’t even close to what I wanted? Just confused.
What are the operating hours of El Pollo Loco in San Marcos, CA?
El Pollo Loco in San Marcos is open every day from 10:00 AM to 10:00 PM.
Where is El Pollo Loco located?
El Pollo Loco is located at 692 W San Marcos Blvd, San Marcos, CA 92078, USA.
What types of cuisine does El Pollo Loco specialize in?
El Pollo Loco specializes in Mexican cuisine with a focus on flame-grilled chicken and handmade dishes like guacamole and salsas.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco offers delivery services for customer convenience.
Can I order food online from El Pollo Loco?
Yes, you can order food online from El Pollo Loco through their website or mobile app.
What payment options are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Discover, and Visa cards.
Does El Pollo Loco provide catering services?
Yes, El Pollo Loco offers catering services for various events and gatherings.
Is there a drive-through available at El Pollo Loco?
Yes, El Pollo Loco has a drive-through service for quick and convenient ordering.
What nearby places can I visit before or after dining at El Pollo Loco?
Nearby places include 7-Eleven convenience stores, Panda Express Chinese restaurant, and local tattoo shops like Good Neighbor Tattoo and Ollie the Impaler Body Piercing. You can grab snacks, enjoy different cuisines, or explore local shops around your visit.
Are there any nearby transit or service locations to help me find or visit El Pollo Loco?
Yes, there are nearby convenience stores like 7-Eleven and gas stations such as Shell that can assist with directions and amenities while visiting El Pollo Loco at 692 W San Marcos Blvd.
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