While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in San Marcos,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
So the portions get smaller and the prices increase all at the same time?🤔 That's not right.
AF
Adam France
Sep 13, 2026
1.0
Very dry and over cooked chicken. The guac is out of a can. The beans are full of sugar and the mashed potatoes taste like clay. I will never eat there again. What a waste of $60, oh don’t forget that the wings count as two pieces of chicken and since they over cooked everything the wings are 1/3 the size. Total crappy food
NN
Nicci
Aug 19, 2026
1.0
Really disappointing experience. I had to ask three times for a churro with cinnamon sugar, and each time it came back completely bare—not a single speck of cinnamon or sugar.
This isn’t the first time I’ve received a plain churro from this location. After three failed attempts, I wasn’t offered a refund or any other resolution. For an expensive and already mediocre churro, this shouldn’t be such a difficult request. Cinnamon sugar is what makes it a churro!
This is my local El Pollo Loco, and I’ve been a regular for far too long, so the repeated poor service is especially disappointing. Unfortunately, I won’t be returning.
CM
Chris Molano
Aug 12, 2026
1.0
Second time they give me corn tortillas instead of flour Cashier wasn't nice about her mistake
FF
flowwiththego
Jul 12, 2026
1.0
Just waited 25 minutes per my receipt for a single cheese quesadilla
What are the operating hours of El Pollo Loco in San Marcos, CA?
El Pollo Loco in San Marcos is open every day from 10:00 AM to 10:00 PM.
Where is El Pollo Loco located?
El Pollo Loco is located at 692 W San Marcos Blvd, San Marcos, CA 92078, USA.
What types of cuisine does El Pollo Loco specialize in?
El Pollo Loco specializes in Mexican cuisine with a focus on flame-grilled chicken and handmade dishes like guacamole and salsas.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco offers delivery services for customer convenience.
Can I order food online from El Pollo Loco?
Yes, you can order food online from El Pollo Loco through their website or mobile app.
What payment options are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Discover, and Visa cards.
Does El Pollo Loco provide catering services?
Yes, El Pollo Loco offers catering services for various events and gatherings.
Is there a drive-through available at El Pollo Loco?
Yes, El Pollo Loco has a drive-through service for quick and convenient ordering.
What nearby places can I visit before or after dining at El Pollo Loco?
Nearby places include 7-Eleven convenience stores, Panda Express Chinese restaurant, and local tattoo shops like Good Neighbor Tattoo and Ollie the Impaler Body Piercing. You can grab snacks, enjoy different cuisines, or explore local shops around your visit.
Are there any nearby transit or service locations to help me find or visit El Pollo Loco?
Yes, there are nearby convenience stores like 7-Eleven and gas stations such as Shell that can assist with directions and amenities while visiting El Pollo Loco at 692 W San Marcos Blvd.
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