JD Flannel is an artisan donut shop with donuts made from scratch and specialty roasted coffee located in the heart of San Juan Capistrano. While we offer unique flavors, we take pride in making the "classics" the right way with the finest ingredients. We make our donuts in small batches throughout the day to ensure our donuts are fresh when served to you! We are a very short walk from Mission San Juan Capistrano and the train station, so come visit us today!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.