The Penalty Box Bar & Grill is where sports and diverse dining collide, offering an unmatched viewing experience with its massive 220-inch centerpiece screen and 50 HDTVs throughout. This unique establishment breaks the mold of traditional sports bars by serving up everything from pizza to sushi to gourmet burgers, all while maintaining the electric atmosphere sports fans crave. With 40 rotating beers on tap and a full bar serving craft cocktails, The Penalty Box is the perfect spot to catch the game, share a meal with friends, or celebrate team victories in style.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.