Escape to a tropical oasis in the heart of Uptown San Jose at Island Grill & Bamboo Lounge. Our island-inspired restaurant and bar brings the spirit of the tropics to Silicon Valley with farm-to-table cuisine featuring locally sourced, organic ingredients and handcrafted cocktails. Whether you’re dining at Island Grill or sipping mai tais while watching the game on our 70-inch HDTVs at Bamboo Lounge, you’ll experience genuine island hospitality in a relaxed, welcoming atmosphere. Perfect for business lunches, date nights, or catching your favorite sports.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.