Morton's The Steakhouse

Reviews

• LM

  Lesley Miles

  4 days ago
  5.0
  I had a really enjoyable dining experience at Morton's. The restaurant had an elegant atmosphere, and the service was attentive from the beginning. The food was well prepared and satisfying, and I appreciated the presentation. It felt like a good place for a special dinner, and I enjoyed the overall experience.
• JF

  John Favale

  Sep 29, 2026
  5.0
  I cook my own steaks at home, but if I eat out it’s either Maestro’s or Morton’s, but Morton’s has an quiet setting downtown, the manager Jazz sets the culture with his staff, connects with the clients, this is my go to either dine in or most often DoorDash, he will make whatever dish modifications you need happen, and remembers for your following visits, that is super impressive for business, date night, or solo. Bone in ribeye, lobster bisque, wedge salad, don’t forget dessert!
• ZJ

  Zeden Jones

  Sep 17, 2026
  5.0
  I was invited there by a client and Morton's exceeded expectations as expected. I had the Pork Chop and we shared appetizers. All was fabulous. That evening the dining room was crowded so we sat in the patio at dusk.
• JJ

  John

  Sep 11, 2026
  5.0
  We had a very positive experience overall. Our server was friendly, professional, and attentive throughout the meal, and they were happy to answer all of our questions. The meat arrived at the perfect temperature and was prepared very well. We were also impressed by the bartenders, who were welcoming, helpful, and knowledgeable about the drinks. The quality of the food and service was excellent, and everyone was kind and accommodating. Everything went smoothly, making this a really enjoyable dining experience. Definitely recommended!
• MM

  Michelle Marie

  Aug 26, 2026
  1.0
  Extremely disappointing experience—and not what I expect from a restaurant at this price point. I rarely write negative reviews, and I’m generally pretty understanding when something goes wrong at a restaurant. Mistakes happen, I get it. But the way this was handled was unacceptable and just Busch league. I ordered a steak that came out significantly overcooked. The server apologized and sent it back, and they remade it. By the time my new steak arrived, my colleague had already finished her entire meal, and our shared sides were cold. At that point, the dinner experience was essentially over. What bothered me even more than the steak was the service afterward. When the manager brought the replacement steak to me, there was no apology, no acknowledgment of the situation, and barely even eye contact. For a high-end steakhouse, I found that remarkable. Then the bill arrived. I noticed an unusual code associated with the steak and asked our server what it meant. She explained that the kitchen had apparently had to “fire three steaks,” but that I was being charged for two. I said I was surprised I was being charged for the replacement given what had happened. Her response: “Well, you ate it.” Yes, I ate roughly a quarter of it. My colleague had already finished eating, the sides were cold, and I had no interest in sitting there eating a steak by myself—and, the sides were cold. The original steak being overcooked was a kitchen mistake. I can forgive that. What I cannot understand is the complete lack of hospitality afterward. No meaningful apology. No attempt by management to make the situation right. And then a dismissive response when I questioned the bill. When I choose to spend the money to dine at a higher-end steakhouse, I’m not expecting perfection. I am expecting excellent food, professional service, and a management team that knows how to recover when something goes wrong. Morton’s failed badly on all three tonight. I left feeling less bothered by the overcooked steak than by the way we were treated afterward. There are far too many excellent steakhouses in the Bay Area to spend this kind of money somewhere that handles a service failure this poorly. I won’t be returning, and I will make sure my colleagues and friends with deep pockets go elsewhere. I can find somewhere better to spend my $350 bucks. Disgusted.

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