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McDonald's

3.7
(951 reviews)

Business Details

5508 Monterey Rd, San Jose, CA
95138, United States
(408) 363-0759
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5508 Monterey Rd, San Jose, CA
95138, United States

Hours

Monday6:00 AM - 11:00 PM
Tuesday6:00 AM - 11:00 PM
Wednesday6:00 AM - 11:00 PM
Thursday6:00 AM - 11:00 PM
Friday6:00 AM - 11:00 PM
Saturday6:00 AM - 11:00 PM
Sunday6:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 5508 Monterey Rd in San Jose, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.7
951 reviews
5 stars
396
4 stars
216
3 stars
162
2 stars
49
1 star
128
  • CC
    Chris Curtis
    5 days ago
    3.0
    It's McDonald's. They'll never be exceptional, but they'll always be reliable. This location had excellent customer service!
  • AA
    Alex
    Jun 26, 2026
    1.0
    I normally do not leave negative reviews, but I feel it is important to share my recent experience. On Monday, June 22, 2026, my mother had recently undergone oral surgery and was doing her best to place her order through the drive-thru intercom. Unfortunately, the employee assisting us, Giselle, repeatedly rushed my mother while she was speaking and raised her voice at her, despite my mother's obvious difficulty communicating. What was even more concerning was that Giselle appeared to laugh at my mother's accent. We found this behavior to be disrespectful, unprofessional, and inappropriate. Every customer deserves to be treated with patience, dignity, and respect, regardless of their accent or background. I intend to contact the store's management to ensure they are made aware of this incident. I hope they will address this matter appropriately by reviewing Giselle's conduct and providing additional customer service and cultural sensitivity training if necessary. My goal is not to punish an employee, but to help ensure that no other customer is made to feel disrespected or humiliated while simply trying to order a meal.
  • SG
    Sara Gonzales
    Jun 10, 2026
    5.0
    Quick service, accurate orders, and a simple, easy experience every time.
  • VD
    Victoria Diaz
    Apr 23, 2026
    1.0
    i’ve placed curbside order for coffee before and they took 15 minutes until the line cleared in the drive through. i went to the window, no line, and they’re just in there with no urgency. i told them ive been waiting for my order and they’re made it less than 5 minutes. they have no sense of urgency and could careless about people waiting. this location is a few minutes from me and id rather drive longer for another place. this is my first review so this says a lot about this place. 🙂
  • JA
    Jessica Arciga
    Apr 2, 2026
    1.0
    We stopped by at 11:05pm on Wednesday night. All the chairs were up and the doors were locked. The hours say open until 12am. Do better.

Brand Certified Facts from McDonald's

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Certified July 05, 2026Yext Knowledge Graph
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