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McDonald's

3.9
(859 reviews)

Business Details

2434 Almaden Rd, San Jose, CA
95125, United States
(408) 265-5567
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2434 Almaden Rd, San Jose, CA
95125, United States

Hours

Monday6:00 AM - 11:00 PM
Tuesday6:00 AM - 11:00 PM
Wednesday6:00 AM - 11:00 PM
Thursday6:00 AM - 11:00 PM
Friday6:00 AM - 11:00 PM
Saturday6:00 AM - 11:00 PM
Sunday6:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 2434 Almaden Rd in San Jose, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.9
859 reviews
5 stars
398
4 stars
183
3 stars
128
2 stars
56
1 star
94
  • RB
    Ryan Bula
    Oct 20, 2026
    5.0
    Fast and efficient!
  • KM
    Konstantinos Moshogiannis
    Sep 22, 2026
    5.0
    UPDATE TO MY PREVIOUS REVIEW — RECOGNIZING EXCEPTIONAL CUSTOMER SERVICE Following my previous disappointing experience at this McDonald’s location, I believe it is equally important to recognize outstanding customer service when it occurs. During several recent visits, I have had the pleasure of being served by an African American gentleman who has consistently demonstrated exceptional professionalism, kindness, patience, and genuine care for his customers. From the moment he takes our order until the food is delivered, he handles every interaction with courtesy, attentiveness, and a positive attitude. His dedication makes customers feel welcomed, respected, and appreciated. This gentleman represents exactly the high caliber of personnel McDonald’s should strive to hire, recognize, and retain. His approach to customer service is a shining example of how one dedicated employee can positively influence the entire dining experience. Although my original concerns regarding the kiosk and lack of assistance remain valid, I strongly believe that excellent employees deserve public recognition just as much as poor service deserves constructive criticism. To McDonald’s management: I sincerely hope you recognize and appreciate this gentleman for his outstanding work ethic and exceptional customer service. Employees like him are a valuable asset to your organization and set a standard that others should follow. Thank you, sir, for consistently treating your customers with dignity, kindness, and genuine care. Your professionalism has not gone unnoticed. ------------------------------ When I visited this location, I approached the cashier to place my order. A staff member who appeared to be part of management told me, “I don’t have any staff available to take your order. Please use the kiosk.” Although I am very uncomfortable using public touchscreens because of hygiene concerns, I still attempted to place my order through the kiosk. However, when I selected cash as my payment method, the kiosk did not issue a receipt or provide clear instructions on how to complete the transaction. I approached the same staff member again for assistance. She then walked over to the kiosk to show me how to use it, only to get the exact same result that I had already experienced. This was extremely frustrating and disappointing. If a customer is standing at the counter asking for assistance especially when the kiosk is not functioning properly I believe staff should be willing to help rather than simply directing the customer back to a machine that is not working as expected. Unfortunately, this was a very poor customer-service experience.
  • JS
    Joy Sengupta
    Sep 12, 2026
    5.0
    Hot food was served
  • LK
    Lola Kadison
    Sep 8, 2026
    5.0
    Super fast great fies spicy chicken 🐔 🥪 sandwiches.yum
  • TK
    TJ K
    Aug 30, 2026
    1.0
    The staff here are incredibly rude, cold, and unwelcoming. I’ve never experienced customer service this unpleasant. Can McDonald’s do something to improve the staff’s attitude and customer service at this location???

Brand Certified Facts from McDonald's

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Certified November 01, 2026Yext Knowledge Graph
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