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McDonald's

3.6
(1,932 reviews)

Business Details

2680 Story Rd, San Jose, CA
95122, United States
(408) 923-8313
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2680 Story Rd, San Jose, CA
95122, United States

Hours

Monday7:00 AM - 10:00 PM
Tuesday7:00 AM - 10:00 PM
Wednesday7:00 AM - 10:00 PM
Thursday7:00 AM - 10:00 PM
Friday7:00 AM - 10:00 PM
Saturday7:00 AM - 10:00 PM
Sunday7:00 AM - 10:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 2680 Story Rd in San Jose, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.6
1,932 reviews
5 stars
802
4 stars
383
3 stars
313
2 stars
135
1 star
299
  • VK
    Vivian Kaun
    Oct 8, 2026
    1.0
    I placed a mobile order at 7:06 AM. After waiting over 24 minutes, the female manager claimed their system was down and demanded I cancel the order on my phone—even after I showed her the screen explicitly stating, "We're preparing your order; it is too late to cancel." The most baffling part was watching a crew member try to hand me my food, only for the manager to physically step in and stop him—refusing to release breakfast I had already paid for simply because their in-store system was down. When I called App Support (1-866-692-9223) at 7:36 AM, they chose to pass the issue back to the local store (Store #3825, operated by LC Group, Inc.) instead of issuing an immediate refund for the food I never received. Corporate points fingers at the franchise, the franchise manager hides behind a system glitch, and the customer is left caught in the middle with no food and no refund.
  • KM
    Keeshia Rae Motilla
    Sep 29, 2026
    2.0
    When order on Drive-thru they let u check if its correct on the screen before you pay but always ended up getting a wrong food or no sauce if getting a nugget who eats a nuggets with no sauce!!!?even drinks they'll forget to give you and then when you tell them the lady who gave your order will tell you they ddnt charged it so you will ended up paying double!! I DDNT GET THE RECEUPT BECAUSE I IT WAS CORRECT ON THE SCREEN!lady gave me e Tea without even punching it in there POS! THis Pissed me!always in this store either no sauce sodas not charged or fries that was salty and soft!!
  • EL
    Ethan Le
    Sep 14, 2026
    1.0
    always forgetting my fries.. I feel like they do it on purpose.
  • AJ
    Angel Joshua
    Sep 7, 2026
    1.0
    This place sucks. Always missing items in my order. 4 times already. Horrible service. Never ordering from this place again.
  • EA
    Edwin Aguilera
    Aug 31, 2026
    1.0
    Muy mala atención para las personas que llegan a retirar órdenes a domicilio, las muchachas que atienden hablan mucho entre ellas y ignoran a las personas que llegan por sus pedidos y talves no están ocupadas

Brand Certified Facts from McDonald's

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Certified November 01, 2026Yext Knowledge Graph
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