Location.com logo
Brand Certified

McDonald's

3.7
(628 reviews)

Business Details

163 Branham Ln, San Jose, CA
95136, United States
(408) 972-2168
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
163 Branham Ln, San Jose, CA
95136, United States

Hours

Monday5:45 AM - 11:00 PM
Tuesday5:45 AM - 11:00 PM
Wednesday5:45 AM - 11:00 PM
Thursday5:45 AM - 11:00 PM
Friday5:45 AM - 11:00 PM
Saturday5:45 AM - 11:00 PM
Sunday6:45 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 163 Branham Ln in San Jose, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.7
628 reviews
5 stars
264
4 stars
125
3 stars
97
2 stars
41
1 star
101
  • RQ
    Rita Quibelan
    Oct 16, 2026
    1.0
    I am disappointed in this order. I placed my food through the online app and showed the receipt for a quarter pounder with cheese mini McFlurry and quarter pounder with cheese meal. I showed the staff my bank record that McDonald’s took my money, but they would not help me even though I displayed the receipt and what I ordered, which made me furious. I only wanted my food; instead, I was explaining my name and order number. The app showed confirmed with my name and number, then said your food isn’t ready, yet they made me feel like I did not know what I was doing. This is why I will never order from the app again; I was trying to grab a last-minute item at the store and pick up food. It became so complicated that even with my McDonald’s app receipt, I thought they would give me what I ordered, but no—they kept looking at me strangely and thinking I was lying. I was not trying to lie; I just wanted help and my food. It was disappointing, I never got to eat, and it created such a problem that I will never use the app again. They had trouble with the app, but how is that the customer’s fault when it does not go through? It is not the customer’s fault; it said confirmed and pick up your order at the front counter, and I did. I was upset and frustrated with the app, and customer service was terrible for that, so I do not know if I will return to this location. They kept asking if I was sure I ordered here and said is this 163 Branham; I showed them here on the app and my receipt, which shows I paid, but they never wanted to give me my food. They kept denying me and said I have to order again; I asked why I should do that when they took my money, and that money is hard for me. I was doing my best to be calm and be nice, not rude. So now I have to wait to return my money from McDonald let hope it does because I will be upset if u take my money and didn’t get my food messed up
  • SC
    Shannon Chang
    Aug 19, 2026
    5.0
    On 8/18/2026, they have #1 Hello Kitty and Godzilla.
  • MJ
    Michael Jennings
    Aug 10, 2026
    1.0
    Check your order before leaving this restaurants drive thru, I honestly don’t think they read the prep tickets. I ordered a Quarter Pound Deluxe with bacon and extra patty, no pickles, ketchup or mustard. They made it but where was the lettuce and tomato ?
  • AC
    Abel Cavazos
    Jul 18, 2026
    1.0
    I ordered McChicken meal and happy meal they forgot nuggets in my happy meal and my McChicken. I was passing on the way home terrible. There was only 1 car in line mor busy just sloppy. I called like 4 times an no one answers the phone I wish I could give less than 1 star
  • LC
    Loren Cheng
    Jul 8, 2026
    5.0
    === Would totally pick this over Starbucks for a work sesh === + Food quality high for McDonalds. Chicken nuggets were crispy and hot. Fried apple pie likewise. Coffee was hot and strong -- a bit bright, but that's personal preference. Strong because required more sugars to get up to my preferred sweetness. ++ Food delivered extra fast. I had been sitting for less than 60 seconds. Does that mean it was pre-made? Yes. Am I at a McDonalds? Yes. So not a problem for me as long as it was hot and decent quality which it was. + Dining area clean. + Wifi is strong. 200 mb/s upstream and downstream per Ookla speedtest.net. - No power outlets. But this is probably by design. McD's doesn't want people hanging out for hours. (Sorry McD's for my extended 3 hr working session.) + No signs like at other McD's where they say they only want you staying for 60 min or 90 min. + Friendly service. Ordered through a kiosk, but any time I needed something, the folks were friendly and helpful. I asked for two addl sugars and she was happy to provide them and apologized for the wait. (The wait was less than 20 seconds while she completed an order for someone else.) * Bathrooms are locked and you have to ask at the counter for them to "buzz" you in. IMO, that's actually preferable -- means the bathrooms are likelier to be cleaner. We'll see when we need to use it. * They keep this place cold. That's good on most days but bring a jacket if you're sensitive to that.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 163 Branham Ln, San Jose?

McDonald's at 163 Branham Ln is open daily from 6:00 AM to 11:00 PM, except on Sundays when it opens at 7:00 AM and closes at 11:00 PM.

Does this McDonald's location offer drive-through service?

Yes, McDonald's at 163 Branham Ln offers drive-through service daily from 6:00 AM to 11:00 PM, with Sunday opening at 7:00 AM.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified November 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: