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McDonald's

3.6
(999 reviews)

Business Details

1033 E Capitol Expwy, San Jose, CA
95121, United States
(408) 225-7662
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1033 E Capitol Expwy, San Jose, CA
95121, United States

Hours

Monday7:00 AM - 9:00 PM
Tuesday7:00 AM - 9:00 PM
Wednesday7:00 AM - 9:00 PM
Thursday7:00 AM - 9:00 PM
Friday7:00 AM - 9:00 PM
Saturday7:00 AM - 9:00 PM
Sunday7:00 AM - 9:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 1033 E Capitol Expwy in San Jose, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.6
999 reviews
5 stars
370
4 stars
230
3 stars
188
2 stars
63
1 star
148
  • RC
    Raul Cavazos
    Aug 24, 2026
    1.0
    This has to be one of the worst McDonald’s locations in San Jose. I’d imagine there are worse locations somewhere in Oakland or Detroit, but that’s about where the standards seem to be here. The night manager, a male employee, was incredibly rude and actually acted like he wanted to fight me through the drive-thru. He was throwing his arms around and acting like some wannabe gangster simply because I questioned the service. There is absolutely no excuse for an employee—especially a manager—to behave that way toward a customer. And the service itself? Completely incompetent. They forget everything. Sweet tea is somehow never sweet. Ask for extra Oreo and you’ll somehow get less. Fries are consistently overcooked. They charge you for sauces and then you have to check the bag because there’s a good chance they forgot them. Straws? Frequently forgotten. Entire food items? Forgotten. It genuinely feels like you have to inspect your entire order before leaving because something will inevitably be missing. You would think, “It’s McDonald’s, how bad could it really be?” Very bad. It’s McDonald’s. The food isn’t exactly fine dining to begin with, so when the food is consistently wrong, the fries are overcooked, the order is incomplete, and the manager is acting confrontational with customers, there really isn’t much left to defend. At this point, I genuinely wonder whether the owner/management even reads these reviews because the recurring problems are obvious. If they do, nothing seems to be changing. I almost never leave reviews, but this location has earned one. This is honestly one of the worst customer-service experiences I’ve repeatedly had at a fast-food restaurant. Do yourself a favor: drive the extra few minutes to the Tully Road location. It’s worth it just to avoid this mess of an establishment. Management needs to seriously consider retraining the staff, replacing the people who clearly aren’t capable of dealing with customers, and actually paying attention to the quality of service at this location. Absolutely embarrassing.
  • LB
    Lahir Betsarkis
    Aug 23, 2026
    1.0
    I asked for a sausage and egg biscuit & a cup of ice water it ends up being over $8 when I asked her that's how much the sandwich cost. she says yes she's lying to me she's charging me $1.79 more just for a cup of water I had to park get inside and get my money back keep the water any corporation charges for water can go to hell. this review will stay for a thousand years do not lie to people
  • KJ
    Kory Jaramillo
    Aug 5, 2026
    1.0
    Tried to buy a gift card. They told me I cant buy it through the drive through which is fine. Never been told that but it was fine. Pulled around got down asked. The employee was confused and went to the back came back with a few. She told me I had to pay in cash. I asked if that was a new policy because I never heard of that. My grandfather drinks coffee from there regularly so I get him them as gifts all the time. At that point I'll just give him the money.
  • PJ
    perla jimenez
    Jul 25, 2026
    3.0
    They allowed small motorcycles inside the store ,three at the same time. It is a clear violation of fire and safety code. I understand that they are sometimes busy but the small motorcycles were blocking part of the door and occupying space.There were children in the store all the time. They have to tell these small motorcycles owner that they cannot park inside and eat at the same time.
  • LA
    Lita Arti
    Jul 20, 2026
    1.0
    Cold food, bad management.

Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's located at 1033 E Capitol Expwy, San Jose?

The regular dining hours are from 7:00 AM to 9:00 PM every day of the week.

Is drive-thru service available at this McDonald's, and what are the hours?

Yes, the drive-thru is open daily from 6:00 AM to 1:00 AM.

Brand Certified Facts from McDonald's

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Certified August 30, 2026Yext Knowledge Graph
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