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Gong Cha Willow Glen

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About

Bubble Tea Store
App to order: Gong cha Tea Milk tea, boba tea, coffee, smoothie, snack, pearl drink, brewed tea, sparkling drink, creme brulee milk foam, milk foam tea, earl grey tea, green tea, oolong tea, lemon wintermelon, ice cream tea, ice cream coffee, brown sugar milk tea, wintermelon fresh milk, logan honey drink, panda milk tea, thai tea, matcha milk tea

Location

Gong Cha Willow Glen
1087 Meridian Ave #10, San Jose, CA
95125, United States

Hours

Monday11:00 AM - 9:00 PM
Tuesday11:00 AM - 9:00 PM
Wednesday11:00 AM - 9:00 PM
Thursday11:00 AM - 9:00 PM
Friday11:00 AM - 9:00 PM
Saturday11:00 AM - 9:00 PM
Sunday11:00 AM - 9:00 PM

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.