Brand Certified
El Pollo Loco
4.2(829 reviews)
Certified by El Pollo Loco • May 17, 2026
Business Details
1701 Story Rd, San Jose, CA
95122, United States
Certified by El Pollo Loco • May 17, 2026
(408) 254-3500
Certified by El Pollo Loco • May 17, 2026
https://restaurants.elpolloloco.com/ca/san-jose/1701-story-rd
Certified by El Pollo Loco • May 17, 2026
About
Certified by El Pollo Loco • May 17, 2026
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in San Jose,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Location
Certified by El Pollo Loco • May 17, 2026
Hours
Certified by El Pollo Loco • May 17, 2026
Monday10:00 AM - 9:30 PM
Tuesday10:00 AM - 9:30 PM
Wednesday10:00 AM - 9:30 PM
Thursday10:00 AM - 9:30 PM
Friday10:00 AM - 9:30 PM
Saturday10:00 AM - 9:00 PM
Sunday10:00 AM - 9:00 PM
Reviews
4.2
829 reviews
5 stars
480
4 stars
173
3 stars
94
2 stars
33
1 star
49
- DRDoc Aga M. RafonMay 3, 20264.0Good menu at affordable price. Place is cozy.
- TDThuy DaoApr 22, 20262.0The store was OK. The chicken pieces was smaller than other stores. Food is good on some days. During the evening, the store attract different grade of people.. Some staff who needs a haircut entertaining a girl when her boyfriend is waiting outside. The staff know that they are a couple. He look like a retired cop.
- MLmaximo lopezMar 29, 20261.0Que horrible sistema de pago tienen ya todas las tiendas. No ayudan y se rien si miran que no puedes usar las pantallas. Mejor busca otro lugar para comer. Aquí no ayudan
- AMalex maganaMar 22, 20261.0Dry and boney. Hard pass.
- MGMarylou GarciaJul 15, 20185.0It was good and okay.
Frequently Asked Questions About El Pollo Loco
What are the opening hours of El Pollo Loco on weekdays?
El Pollo Loco is open from 10:00 AM to 9:30 PM Monday through Friday.
Does El Pollo Loco offer delivery or online ordering?
Yes, you can order online through their official ordering website or via the El Pollo Loco app on the App Store.
Where is El Pollo Loco located?
El Pollo Loco is located at 1701 Story Rd, Building 30, San Jose, CA 95122, USA.
What types of cuisine does El Pollo Loco serve?
El Pollo Loco serves authentic Mexican cuisine, specializing in fire-grilled chicken and handmade salsas and guacamole.
Which payment methods are accepted at El Pollo Loco?
They accept major credit cards including American Express and Visa.
Does El Pollo Loco provide catering services?
Yes, El Pollo Loco offers catering services for events and special occasions.
How can I contact El Pollo Loco by phone or email?
You can call them at +1 408-254-3500 or email at epl3716@wksusa.com for inquiries.
What nearby food options are around El Pollo Loco?
Nearby you can find Subway for sandwiches, Mountain Mike's Pizza for pizza and wings, and Tacos Al Carbon for Mexican tacos—great options before or after your visit.
Are there any parks or public spaces near El Pollo Loco?
Yes, Plaza de Coatlique is a nearby public park and plaza, perfect for relaxing before or after dining.
What nearby services can help customers visiting El Pollo Loco?
Nearby services include Chase bank for financial needs, AT&T and T-Mobile stores for mobile phones, and Shell gas stations for fuel and automotive needs.
Brand Certified Facts from El Pollo Loco
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Certified May 17, 2026Yext Knowledge Graph
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