Brand Certified
El Pollo Loco
4.2(842 reviews)
Certified by El Pollo Loco • Oct 18, 2026
Business Details
1701 Story Rd, San Jose, CA
95122, United States
Certified by El Pollo Loco • Oct 18, 2026
(408) 254-3500
Certified by El Pollo Loco • Oct 18, 2026
https://restaurants.elpolloloco.com/ca/san-jose/1701-story-rd
Certified by El Pollo Loco • Oct 18, 2026
About
Certified by El Pollo Loco • Oct 18, 2026
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in San Jose,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
Location
Certified by El Pollo Loco • Oct 18, 2026
Hours
Certified by El Pollo Loco • Oct 18, 2026
Monday10:00 AM - 9:30 PM
Tuesday10:00 AM - 9:30 PM
Wednesday10:00 AM - 9:30 PM
Thursday10:00 AM - 9:30 PM
Friday10:00 AM - 9:30 PM
Saturday10:00 AM - 9:00 PM
Sunday10:00 AM - 9:00 PM
Reviews
4.2
842 reviews
5 stars
490
4 stars
173
3 stars
94
2 stars
34
1 star
51
- ALANGEL LOPEZOct 2, 20265.0Good place
- ADAngel dimasSep 3, 20265.0Always a great place
- RMRohan MehtaAug 30, 20261.0Very disappointing visit. The chicken seemed old and tasted like it had been sitting for a while. I waited almost 20 minutes for my order even though the restaurant wasn’t very busy, and they didn’t provide any plates or utensils with the food. The tables also needed to be cleaned. Probably won’t be coming back.
- EPEthan P.Aug 30, 20261.0The chicken was dry, the order took way too long, and the staff seemed uninterested in helping. The dining area was also not very clean. Definately not worth the price.
- RGRebecca GoldJul 28, 20265.0I went to the King and Story location. I purchased the chicken salad, for under $17.50.
Frequently Asked Questions About El Pollo Loco
What are the opening hours of El Pollo Loco on weekdays?
El Pollo Loco is open from 10:00 AM to 9:30 PM Monday through Friday.
Does El Pollo Loco offer delivery or online ordering?
Yes, you can order online through their official ordering website or via the El Pollo Loco app on the App Store.
Where is El Pollo Loco located?
El Pollo Loco is located at 1701 Story Rd, Building 30, San Jose, CA 95122, USA.
What types of cuisine does El Pollo Loco serve?
El Pollo Loco serves authentic Mexican cuisine, specializing in fire-grilled chicken and handmade salsas and guacamole.
Which payment methods are accepted at El Pollo Loco?
They accept major credit cards including American Express and Visa.
Does El Pollo Loco provide catering services?
Yes, El Pollo Loco offers catering services for events and special occasions.
How can I contact El Pollo Loco by phone or email?
You can call them at +1 408-254-3500 or email at epl3716@wksusa.com for inquiries.
What nearby food options are around El Pollo Loco?
Nearby you can find Subway for sandwiches, Mountain Mike's Pizza for pizza and wings, and Tacos Al Carbon for Mexican tacos—great options before or after your visit.
Are there any parks or public spaces near El Pollo Loco?
Yes, Plaza de Coatlique is a nearby public park and plaza, perfect for relaxing before or after dining.
What nearby services can help customers visiting El Pollo Loco?
Nearby services include Chase bank for financial needs, AT&T and T-Mobile stores for mobile phones, and Shell gas stations for fuel and automotive needs.
Brand Certified Facts from El Pollo Loco
This information is certified by El Pollo Loco and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 18, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: