While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in San Jose,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
The food was great. The service was very good. I went through the drive thru.
DK
Dan Kim
Jun 9, 2026
3.0
Came to try their tenders today and overall they're the weakest item I've tried at El Pollo Loco.
Maybe it was a bad batch or not but it was honestly just mediocre. Their chicken is great so had moderate hopes for the tenders but it just isn't their thing.
Taco was good though.
PP
Pam
May 30, 2026
4.0
Why I think I can still eat this kind of food anytime of the day is beyond me. But I tried and I even was able to get it at a slight discount. Unfortunately, the food just didn't agree with me and it all ended up coming back up and out. And yet it's protein and healthy, it's not fake chicken or fake corn, or even fake tortilla's but for some reason it just didn't agree with me the time I visited this location.
DH
Daniel Hurtado
May 29, 2026
5.0
Es lo mejor del mundo , siempre será la mejor comida
MT
Maria Anan Torrez
May 11, 2026
1.0
I had a really bad experience with the cashier at drive through.The cashier gets the money with both hands and hands out the food without washing her hands. One time I told her that she was getting my food and touching the money, she got mad. That is annacceptable. Hopefully the manager or the owner see this information and pay more attention to his employees. The customers deserves to be treated more better.
What are the opening hours of El Pollo Loco in San Jose?
El Pollo Loco in San Jose is open daily from 10:00 AM to 11:00 PM.
Where is El Pollo Loco located in San Jose?
It is located at 665 Coleman Ave, San Jose, CA 95110, USA.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco provides delivery services for customer convenience.
Can I order food from El Pollo Loco using a mobile app?
Yes, you can order using the El Pollo Loco app available on the Apple App Store or order online through their menu link.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, checks, Visa, debit cards, and cash payments.
Does El Pollo Loco offer catering and drive-through services?
Yes, El Pollo Loco offers catering and has a drive-through service for your convenience.
Who can I contact for more information at El Pollo Loco?
You can reach them by phone at +1 408-287-2509 or email at epl3604@wksusa.com.
What Mexican and fast food restaurants are near El Pollo Loco in San Jose?
Nearby are Chili's Grill & Bar, TacoMania, and Carl's Jr., offering a variety of Mexican and fast food options for customers exploring dining choices.
Are there convenient places nearby for a coffee or smoothie after visiting El Pollo Loco?
Yes, Starbucks and Jamba San Jose Marketcenter are nearby, ideal for coffee or smoothie breaks after your meal.
What nearby services are available if I need automotive or health care assistance around El Pollo Loco?
Nearby services include Coleman Auto Center, MCD Auto Services for automotive needs, and Sutter Walk-In Care and Sutter Health for medical assistance.
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