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Baskin-Robbins

3.8
(194 reviews)

Business Details

1137 S De Anza Blvd, San Jose, CA
95129, United States
(408) 255-2811

About

Ice Cream ShopDessert ShopCake MakerBaskin-Robbins
Visit your local Baskin-Robbins at 1137 S De Anza Blvd, San Jose, CA — your destination for premium ice cream, frozen desserts, and custom cakes. Baskin-Robbins features its world-famous 31 flavors, with rotating selections and endless combinations available every day. Enjoy hand-scooped ice cream, specialty sundaes like the Banana Royale, Brownie Sundae, and Banana Split, plus a full lineup of beverages including Mangonadas, Milkshakes, Smoothies, Floats, Fizzes, and Cappy Blasts. Customize your celebration with made-to-order ice cream cakes or take home Pre-Packed Quarts, Fresh Pack Quarts, Polar Pizza® Ice Cream Treats, Boxed Novelty Bars, DIY Kits, Creature Creations®, and Fresh Baked Waffle Cones. Every visit is a reason to Seize the Yay™ — order online or through the BR Rewards App for pickup or delivery.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Baskin-Robbins
1137 S De Anza Blvd, San Jose, CA
95129, United States

Hours

Monday11:00 AM - 10:00 PM
Tuesday11:00 AM - 10:00 PM
Wednesday11:00 AM - 10:00 PM
Thursday11:00 AM - 10:00 PM
Friday11:00 AM - 10:00 PM
Saturday11:00 AM - 10:00 PM
Sunday11:00 AM - 10:00 PM

Menu

1 menu · 192 items

Explore offerings from Baskin-Robbins on 1137 S De Anza Blvd in San Jose, with popular flavors, scoops, cappy™, and refreshing beverages available at this location.

Baskin-Robbins Menu

192 items

Reviews

3.8
194 reviews
5 stars
91
4 stars
47
3 stars
15
2 stars
6
1 star
35
  • VV
    Vishnu
    Jun 4, 2026
    1.0
    I’m not very happy with today’s customer service experience because I wanted a waffle bowl and then the guy asked “What do you mean?!” as though I’m asking too much. Then I got my ice cream with my friend and he asked me are you paying separately then I told him “Yeah” and then he asked me “What do you mean!” again and then I said I’ll pay for my waffle bowl and my friend would pay for his ice cream. And then the guy started complaining in his native language to his colleague. One of the worst experiences I’ve ever had
  • AS
    Anita Savior
    May 18, 2026
    1.0
    So bummed about this Baskin location because I grew up coming here. The portions have gotten incredibly stingy—we ordered a 2-scoop sundae and the scoops were barely kid-sized, especially for nearly $10. There was barely any hot fudge either. Such a letdown. And this has happened on more than one occasion. I understand prices have gone up everywhere, but this location 10+ years ago used to feel generous and welcoming. Now it feels like they’re trying to cut corners wherever possible. Really sad because this place used to be such a fun treat growing up. I hope they change.
  • BF
    Bernard Freund
    May 2, 2026
    5.0
    Service was overall good, ice cream also tasted great. Nothing bad to say about it.
  • TC
    Tracy Chia
    Apr 20, 2026
    1.0
    I love going to BR with or without my kids. This is the first time I went to this location on De Anza and the first time I had a terrible experience too. My family and I were served by this middle-aged Asian man and the serving he gave for a Large $10.99 cup was so small, you could fit the entire thing in a Kids cup. Usually, servers fill the entire cup, with no empty room left, and the ice cream would be mounting way above the cup. Here, we ordered 3 flavors, and you could see how much room left in the cup. We asked for 3 different flavors, but each flavor he served could be eaten in 2 bites. So not worth $11. I could see how this specific store has such bad reviews because of this particular male employee, and it explains as to why on a Sunday, the place is literally empty and why people never want to come back to this particular location.
  • NW
    Ni-Chun Wang
    Mar 29, 2026
    1.0
    Skip this location and find other baskin Robbin’s. Worst staff and service quality. I stopped by twice, one for the shake and one for the cappy. The milkshake was watery as a tea drink. Same experience for the cappy. Both were made by the same male Asian staff. Terrible experience. Never had the same experience at other location.

Frequently Asked Questions About Baskin-Robbins

How do I find a Baskin-Robbins shop near me?

To find a shop near you, please visit our “Find a Shop” section and enter your ZIP code.

How do I know which flavors are featured in a particular shop?

Each shop carries a different selection of flavors. Swing by your local shop to discover new favorites. If you’re craving a specific flavor, ask your shop manager if they’d be willing to stock it for you.

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