While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in San Jacinto,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Their chicken is delightful & I really like their new quesadillas. Service at our local drive through is pretty slow. I imagine that is on the young girl taking orders
WP
Warren Peters
Sep 8, 2026
5.0
Ordered on line, food was ready shortly after I arrived. Absolutely delicious. 😋
EC
Ernesto Castillo
Jul 20, 2026
1.0
Always use to eat at pollo loco at my old job since it was close by and the food was always good and healthier than other options I recently moved jobs so now anytime I crave pollo loco this is my local one I swear every time I go in they ALWAYS mess up my order I usually don’t mind since it’s minor stuff like they add salsa fresa when I said not too but this past weekend was the last string I ordered some Shredded chicken nachos no salsa fresa no beans extra guacamole which cost me another 1.30 when I got my food it was only beans and nacho chips unbelievable
JM
Jaleh M
Jul 15, 2026
1.0
I think they give all leftover chickens to take out order the next day, people like me don’t open the package to check their food., Chicken was so dry worse than rubber , I got stomach ach and heartburn from very little chicken I ate…..
Very disappointing, that is cheating, give the leftover foods to homelesses and do free food charity don’t give it to good paying customers, like me, well I am not going to go back there again 👎👎
MC
Marycarmen Cruz
Jul 10, 2026
5.0
Very pleased with costumer service today and the food was great. I had to look at my receipt to know who it was that helped me out today so thank you Cheyenne !!
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