Domino's Pizza

Reviews

• SG

  Suraj Gaire

  May 4, 2026
  1.0
  Title: Good food, but staff needs basic training on online payments and math I’m a regular Domino’s customer and usually love the food. I placed an online pickup order through the Domino’s app, and one item was free as part of a loyalty offer. When I reached the store, only one staff member was present. She asked me to pay by card or cash. I told her I had already paid online and showed her my credit card transaction. She said their system showed it as pending. I politely explained that credit card transactions often show as pending initially, but that doesn’t mean payment failed. I also showed her my email receipt with the payment method and last four digits of my card. She then showed me the order check. I noticed a calculation error on their end — the coupon adjustment showed $2 + $7.49 = $9.49, but their system wasn’t recognizing it correctly so the subtotal in receipt was $14.48(incorrect). I pointed this out calmly, but she kept explaining her system’s logic instead of looking at the simple math. Since I was getting late, I finally said, “I’m not here to argue. I’ve already paid. Either give me the order or keep it — I won’t take it.” She then agreed to give me the items. To her credit, she was polite throughout. However, the situation was frustrating because I had clear proof (email receipt + credit card transaction), and basic math was being ignored. These issues happen, but staff should be trained to listen to customers and cross-check evidence rather than blindly trusting a system error. Suggestion: Please train store staff on how pending credit card transactions work and how to manually verify a payment when the system shows a discrepancy. A little cooperation from staff can turn a stressful situation into a smooth one. Food quality: As always, good. Service experience: Needs improvement. PFA
• AD

  Abner Daniel

  Apr 13, 2026
  1.0
  Pésimo servicio de la cajera, si no tiene ganas de trabajar que no trabaje, mala actitud
• XM

  Xuefeng Ma

  Jan 31, 2026
  3.0
  I ordered a veggie pizza and added beef and ham through the ordering system. The price increased, and I did pay for the meat toppings. The receipt also shows the added meat. However, when the pizza arrived, there was no beef or ham on it at all. If veggie pizzas are not supposed to include meat, the system should not allow customers to add and pay for meat toppings. This was confusing and disappointing.
• BC

  Bluesrain cancun

  Apr 4, 2024
  5.0
  The young lady making the pizza and working the counter was super helpful. Because of her, I'll be coming back often. Thanks.
• MB

  Maria Ballardo

  Dec 15, 2018
  5.0
  When I'm to tired to cook or maybe want pizza Dominos has been their for me,they also have pizza rewards.

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