This profile is uncertified and using publicly sourced data
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Business Details
About
Ice Cream Shop
Experience a San Francisco legend in the heart of the Financial District. Polly Ann Ice Cream brings over 70 years of artisanal tradition to Pine Street, featuring our famous rotating menu of 500+ globally-inspired and classic flavors. From signature Asian-inspired treats like Durian and Black Sesame to timeless favorites, we offer a scoop for every palate. Can’t decide? Spin our iconic "Big Wheel" and let fate choose your next favorite flavor. Perfect for a midday treat, office catering, or a sweet escape in the city.
Location
Hours
Monday12:00 PM - 8:00 PM
Tuesday12:00 PM - 8:00 PM
Wednesday12:00 PM - 8:00 PM
Thursday12:00 PM - 8:00 PM
Friday12:00 PM - 8:00 PM
SaturdayClosed
Sunday1:00 PM - 7:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.