Looking for an authentic Philly cheesesteak? Jake’s Steaks has you covered! We’re a cozy spot in the heart of San Francisco, founded by a true Philly native with one simple goal: to serve up the best cheesesteaks this side of the country. With half of our customers being Philly transplants, you know you're getting the real deal. Whether you're in the mood for a laid-back meal at the bar or just grabbing something to go, we’re here to serve up cheesesteaks that feel like home.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.