Location.com logo
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.
Brand Certified

Chipotle Mexican Grill

3.6
(1,029 reviews)

About

Fast Food RestaurantMexican RestaurantBurrito RestaurantTaco RestaurantRestaurant Delivery ServiceTake Out RestaurantCaterer
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Chipotle Mexican Grill
3251 20th Ave, San Francisco, CA
94132, United States

Hours

Monday10:45 AM - 11:00 PM
Tuesday10:45 AM - 11:00 PM
Wednesday10:45 AM - 11:00 PM
Thursday10:45 AM - 11:00 PM
Friday10:45 AM - 11:00 PM
Saturday10:45 AM - 11:00 PM
Sunday10:45 AM - 11:00 PM

Menu

1 menu · 50 items

Explore offerings from Chipotle Mexican Grill on 3251 20th Ave in San Francisco, with popular high protein meals, build-your-own, burrito, and burrito bowl available at this location.

Chipotle Menu Items

50 items

Reviews

3.6
1,029 reviews
5 stars
412
4 stars
220
3 stars
162
2 stars
82
1 star
153
  • DD
    Daniel
    Sep 27, 2026
    2.0
    Been coming here a couple times so far especially at night. Have been noticing small portions and lower service quality compared to other locations! FYI
  • JK
    James Kamishirodo
    Sep 27, 2026
    1.0
    Dirty place, food is not that good
  • MJ
    madhavi jagdish
    Sep 20, 2026
    1.0
    Arbitrary rules about what they will put in the kids meal. Portions have reduced and service is very rude.
  • NN
    NicNotReal
    Sep 14, 2026
    4.0
    Consistent quality as always But the location is terrible, bunch of rude teens cut infront of me, when I try to take my position back a girl refused to admit she cut in line and start yelling nonsense. Kid if you’re watching this, I hope you get the education you need, or find loving parents that teach you how to behave like a normal human being
  • JD
    joshua donhito
    Aug 24, 2026
    1.0
    Please do not ever online order from this location. They had me waiting nearly 2 hours despite multiple attempts trying to cancel my order. Customer service will have you going insane talking to an AI chatbot before even getting to a live person, and you better hope the live person actually helps you out. Luckily the second one helped me cancel my order, gave me my refund, and gave my free reward back, but even then, the order is still pending on the app and there have been multiple dashers contacting me to give updates on the canceled order that the workers will never tend to. And to the first customer rep who told me they can only be on the call for 2 minutes, and when I pushed, changed his mind and said 3 minutes, please eat dirt. Then again, I can’t blame the workers for being so criminally understaffed and/or improperly trained, and I can’t blame management because there are probably budget cuts hindering them from staffing this location properly (but umm, when are Chipotle restaurants ever actually staffed properly?). All this to say, this experience gave me a valuable lesson: support your local taquerias and Mexican restaurants all over the Bay Area. This place does not care about you or your time. And if by some off chance you do actually want to eat food from this location (please highly reconsider), do yourself a favor and just go in-person. They will never get to your online order, and the poor dashers will be stuck there waiting so long for an order that will never be made. P.S. I am still getting updates from the dashers!!!

Brand Certified Facts from Chipotle Mexican Grill

This information is certified by Chipotle Mexican Grill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 04, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: