We are the 1st boba tea shop in California brewing ALL OF OUR TEA by tea espresso machines because we insist on providing the freshness as well as a healthier way of drinking tea. Our philosophy is different from the traditional boba tea shops since we have believed in our high quality of tea using espresso machine technology to maximize flavor and freshness. Tea should be treated with the right temperature and pressure which can extract the natural essence of tea. Therefore, we freshly brew every single cup of tea in order to contain the perfect moment of the tea.
We believe that urban people should be served with better quality of tea. Our goal is to satisfy our customers who can enjoy the tea on the perfect moment and fresh their day.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.