Vons

Reviews

• PK

  Piotr Kursa

  3 days ago
  1.0
  I wanted to buy crown Royal gift set that was showing in stock. Employee handed me wrong box and didn't even check it. When I discovered that it was wrong box, manager told me they don't accept returns on alcohol even after I pointed out that I was handed wrong item after specifically showing the picture to the employee. Bad attitude if the manager too
• CL

  Cúc Lê

  May 8, 2026
  1.0
  I was disappointed with the customer service
• MB

  Marianne Barbano

  Apr 26, 2026
  1.0
  I had a very bad experience with Vons Manager Carlos at Black Mtn Rd this morning. 4/26/26. I wanted to return frozen salmon that was bad. He told me that he could not return it (in a very rude and condescending way) since I did not return it right away. I bought many packages and just started using it recently. He really was a jerk and should not be working with customers. I shopped at the store for over 30 years and was a very loyal customer. Not anymore! I then returned it to Vons Camino Del Sur (just a few minutes away from the old Vons) and Randy the Manager was fantastic - friendly and had great social skills. The Camino Del Sur store now has self check out, is well lit, has an array of great products, is rarely out of stock, very clean and the staff is very friendly. I will do all my shopping there in the future! I sent an email to my friends and will post on Next Door suggesting that people shop at the Camino Del Sur store and walk away from the unfriendly, old, and dumpy Vons on Black Mtn Rd!
• LJ

  loka jaaa

  Apr 13, 2026
  1.0
  I used to frequent this Vons haven’t been in a while so I had picked up a UBER EATS order so I come here for a pick up and I show a tall women she seems very healthy and kinda tall black hair anyway She tells me repeatedly go get a cart go get a cart verbatim I get a cart go to the back because a associate with her tells me it’s okay to get the groceries directly she barks at me and says go there go there… She seemed kinda rude and sarcastic I won’t be coming back here to shop. I recommend not going here.
• AR

  Aubrey R

  Feb 5, 2026
  1.0
  Pharmacists are great. I get my meds here regularly but ever since the store put in cattle guards at the entrance/exit, I consider changing pharmacies just to not have to navigate the weird exit situation. I check out at the pharmacy and there’s no clear way to leave; Both store exits are labeled “do not exit alarm will sound” so your only options are to scootch past people in the checkout line or just sound the alarm. Sometimes I leave through the nono doors and get either a strong side eye or a full confrontation by an employee. All I want is my meds, folks.

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