EG
Enrique Guzman
2 days ago
I had a very poor experience at this location. I placed my order online and went inside to pick it up, but the staff appeared to be ignoring the customers waiting in the restaurant. I waited more than 10 minutes without being acknowledged, so I changed my pickup method to drive-thru and was then able to receive my food. When I asked the employee at the drive-thru why the customers inside were being ignored, he said he had just arrived, claimed he did not know what I was talking about, and then closed the window on me. However, I had already seen this employee inside while customers were waiting and being ignored. Several other customers were also becoming increasingly frustrated by the lack of service. This occurred on October 5, 2026, at approximately 6:10 PM. I have already submitted a complaint through the Taco Bell app and will also be escalating the matter to the franchise owner.
BB
breyburnhexas
Sep 24, 2026
Everything in the order managed to be wrong. I order the Luxe Supreme Box and ask for a beef chalupa, they ignore the extra money I paid and give me the chicken chalupa I specifically paid to replace. I replace the regular taco with the Doritos taco, also ignored and given the regular taco. Ordered two extra tacos, they gave me one taco. They basically stole my money and ignored every specification I made. Specifications I made IN the app. For people to read.
My cashier. Donnie at this location was very rude and sassy .I came at around 11 pm . He did not accommodate my request or give me other options s for my request! I was accommodated the week before with the same order I asked for tonight. I suggest hiring other employees who would love the opportunity to have a have and keep a job.
JD
Juliana DeBord
Sep 17, 2026
It’s usually pretty fast, but each time we come here they at LEAST forget one food item and we have to come back or call. I hope they fix this soon
CS
Cassandra Morales-De Silvestore
Sep 4, 2026
2 out of 3 times I have visited at this location, the preparation team incorrectly made my order as specified.
1) They failed to add chicken to my “chicken burrito” (it literally didn’t have any chicken in it).
2) I had subbed beef for steak and my burrito didn’t have any beef OR steak like I had ordered, and I had subbed beans for black beans, and the burrito had regular beans, not black beans like I ordered (see receipt pic).
This is especially frustrating as steak and black beans costs extra and I didn’t get what I paid for. This is unacceptable and unprofessional.
I urge anyone craving Taco Bell to go to any of the other locations in the area — they have never gotten my order wrong.