KE
Kawsar Elshinawi
4 days ago
Very bad pizza, very cheap with the ingredients they put on the bread, almost no cheese. My family ordered cheese a pepperoni pizza and gluten free. We basically got bread with barely any cheese and we spent $67.
I’ve been to the NY original location and was excited to try this local to me in PB, but honestly it was disappointing.
Three slices: Naughty,Spicy Pepperoni, and Spicy Vodka. Naughty had a good whipped ricotta topping and was quite crispy on the bottom due to them reheating the slices in an oven. However, it tasted like a reheated pizza. Not what I’d expect for a Friday evening with a busy crowd. However, it lacked any sort hot honey or spice. Costs $4 to add more hot honey for each slice, yikes.
Spicy pepperoni was anything but spicy. Honest frozen pizza level quality, but the pepperoni cups were good.
Spicy vodka also lacked spice and overall flavor. Was okay overall, but why name it spicy?
Sounds harsh but I’d expect a lot more for basically $8 per slice. Not terrible but not good either. Worth maybe 1 slice if you need something quick and don’t need to sit to eat.
PC
Pauline Colyn
Sep 11, 2026
Our second time getting La Chona from the PB location (please make it a staple!!). Our first visit, we met Charlie who was the coolest person and made our wait worthwhile. Had a fluv when we came the second time, I ordered online but had to call because the time was incorrect. The gal said it would be fine for the new time since they were pretty backed up. Got there before said time and they said they didn’t have the order. We explained we called ahead and that we were told it would be fine, it was an accident they decided to sell the pizza instead of keeping their word. Disappointing that we had to wait an additional time but we appreciate them handling the situation accordingly. We got to say hi again to Charlie so that’s a win.
I came in this past Labor Day weekend to try the limited PTV slice and left with nothing but a subpar experience and impression. We waited in line for 20 minutes (reasonable because it was busy) and noticed the slice was completely out. Once we got to the register, I asked the young woman if they would be making a new pie to which she said they would but didn’t tell me how long it’d take and looked at me like she was expecting me to leave. I asked how long it would be, so she asked around and said it would be about 15 minutes. I asked if I could buy the slice and wait for it but she said she couldn’t charge me until it came out. I then asked if I could just wait to the side until it was ready but she said I would have to get back in line. I ended up just paying for the food to get the cool box and left without the actual slice because I didn’t want to wait in line another 20 minutes when it wasn’t even guaranteed that I would get a slice from the fresh pie. All in all, I was left disappointed by this store’s unwillingness to accommodate and the way this staff member shooed us away. I understand if this is their policy, but there was no attempt at an explanation, which obviously left a bad taste in my mouth as a first time customer.
JB
Jerome Brown
Sep 8, 2026
The pizza was good, but the service really needs improvement.
I came in around 7:30 PM on Tuesday, September 8th. There were only about four people ahead of me, but it still took roughly 15 minutes just to place my order. The biggest issue wasn’t even the wait itself, it was the lack of urgency from the staff.
At one point, I asked the gentleman behind the counter how long a certain slice had been sitting out. His response was simply, “I dunno.” It wasn’t just what he said, but the tone he used. It came across like helping a customer was an inconvenience or like he had better things to do. My pov was he didn’t seem like he wanted to work there.
I’ve worked in restaurants before, so I understand that pizza takes time to cook and that things can get busy. I have no problem waiting for fresh food. What stood out to me was the overall attitude and lack of effort being shown.
I would encourage the owner or management to have a conversation with the team about both customer service and efficiency. Customers can usually understand a wait when the staff is working hard and communicating well. The bigger question is: what kind of vibe is your staff putting out while people are waiting?
Good pizza, but the customer experience needs to match the quality of the food.