I will preface this review with the acknowledgment that this is the epitome of first world problems. I actually love this place (I could have sworn I had reviewed positively before). I’m just extremely disappointed with how poor my experience was today because I had only super positive experiences previously and was looking forward to dining there this morning after sometime away, but holy hell ….today’s experience has been so profoundly bad.
Firstly, my husband ordered two breakfast burritos - one with bacon and the other with bacon on the side. I’ll chalk this one up to miscommunication, but they put bacon in one, and bacon in the other too - and then added bacon on the side to the other and charged us $5.50 for the extra bacon. Again, I’ll give them the benefit of the doubt here and will be sure to communicate explicitly next time. They kindly made me a new one, but the new one had potatoes that weren’t cooked thoroughly (likely to rush the food to me, so I acknowledge the difficulty here), however there was hardly any avocado. I literally had to complain again because I didn’t believe there was any avocado at all. I wouldn’t be as pissed if this weren’t an EIGHTEEN DOLLAR breakfast burrito.
Lastly, the coffee lids don’t fit on the cups. We tried to put one on and ended up spilling the entire coffee. I chalked this up to an accident on our part, however another patron who observed our incident said “their lids don’t fit the cup, right??” And I was like “oh so it wasn’t just us??” And she was like “no, I almost spilled mine all over too.” This random patron encouraged us to ask for a new cup of coffee as a result (thanks, random patron!). The Molly’s team did kindly make us a new (albeit quite bitter) drink, which I appreciate.
However, the lid was still an issue - it would spill out of the cup all over the rim between the cup and the lid when I’d try to take a sip, so I took off the lid entirely, but then was stuck with dealing with spills while walking around - I had to move at a snail’s pace to prevent spills altogether. This was easier to deal with random leakage around the entire cup every time I’d sip with the lid on. Ultimately It was just a lose-lose with the ill fitting lid situation.
All this to say - Molly’s Team, yall were fantastic just a month ago. What happened? I understand food and services in the beach area stuff are often expensive and rarely good, but you guys are *too* expensive for this poor of service and quality. Two stars because at least the folks there are generally nice.