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McDonald's

3.5
(759 reviews)

Business Details

5920 Balboa Ave, San Diego, CA
92111, United States
(858) 569-5928
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5920 Balboa Ave, San Diego, CA
92111, United States

Hours

Monday5:30 AM - 11:00 PM
Tuesday5:30 AM - 11:00 PM
Wednesday5:30 AM - 11:00 PM
Thursday5:30 AM - 11:00 PM
Friday5:00 AM - 1:00 AM
Saturday5:00 AM - 1:00 AM
Sunday5:00 AM - 1:00 AM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 5920 Balboa Ave in San Diego, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.5
759 reviews
5 stars
300
4 stars
145
3 stars
111
2 stars
53
1 star
150
  • WM
    Wesley Maynard
    Sep 27, 2026
    1.0
    Every time I come I have to wait 30+ minutes for my food.
  • DC
    David Castaneda
    Sep 26, 2026
    1.0
    came in this morning through McDonald’s drive-through there was a medium line when I mean, medium means you could drive up to both mobile drive-through order stations. I ordered my food. The girl that took my order. Got it wrong twice. Had to repeat my order three times came to pay for the food. They gave me no receipt in the bag or in the bag I drove away, started eating my food. My sandwich was raw my hashbrowns. Both of them were raw. The only thing warm was the pancakes & the coffee. Didn’t have my receipt but charge on my account the order was for $16.25 and they can’t find the receipt for that transaction in their system so I don’t know what they charged me for 🤷🏻‍♂️spoke with sup on shift urvin and he was so nonchalant and rude terrible customer service they can never find the receipt they had to call me back once they find it. I ate my food 30 minutes later. And the only thing they replaced with their hashbrowns,, after they replaced my hashbrowns and the manager on duty took my info to call me back once she found my recipe I walked out and tried the new hash browns they were also hard inside only hot on the outside the inside was also raw I help them so when I have a chance to return I will give them their raw product back and file a complaint with the establishment website…..
  • VM
    V.Y.Kailani M
    Sep 24, 2026
    1.0
    I rarely go to McDonalds but I went there tonight and originally ordered 3 piece chicken strips and the lady over the speaker told me they didn't have them than she admitted they did have them but it would take 7 minutes for them to cook. So instead I asked if they had the original McChicken which they did. Total came to$7.06. The man that took my payment showed great customer service and so did the lady that handed me my food. Unfortunately, I drove home, bit into my sandwich and immediately spit it out. The chicken wasn't cooked thoroughly. It was so tough. Ruined my appetite. Not going back ever. McDonalds you are back on my DO NOT EAT list, again.
  • DP
    David Pourat
    Sep 20, 2026
    1.0
    Went through the drive-thru and ordered the combo 2 egg McMuffin with a large coffee. Went to the window to pick up and guy tried to hand me a small coffee. Then he asked for my receipt and said he found the order and gave me the large coffee and asked me to pull up to the next window. I then was sitting at that window while 8 cars passed by with completed orders. The employee asked did they tell you to come here I laughed and said yes. They finally got my order and I asked why would you complete 8 other orders instead of fixing mine like what happened. Just got home and not even the order I asked for and he gave me an extra hash brown as an apology.
  • MM
    Meg McCue
    Sep 6, 2026
    1.0
    I had a terrible experience. I have been trying to get a hello kitty toy for my daughter. So I see online that this mcdonalds has several of the toys she wants. So we ask what toys they have and the extremely rude drive thru employee says they have a couple options but that you can't choose the one you want. That is fine - we have a 50/50 chance of getting one she wants so I order food instead of driving away. I talk to the employee at the register and he seems to have no idea what I am talking about regarding the happy meal toys. Finally at the pick up window I ask again if we could get the one she wants but I was told they only have the only one she already has. If I had known that from the beginning I would not have ordered food. I know this might seem like a silly complaint - but my daughter cried the whole way home and I spent $20 on something I would not have bought if I had been given accurate information up front. At the very least the employees should provide consistent information about ongoing promotions.

Frequently Asked Questions About McDonald's

What are the regular business hours of McDonald's at 5920 Balboa Ave?

McDonald's at 5920 Balboa Ave is open Monday to Thursday and Sunday from 5:30 AM to 11:00 PM, and Friday to Saturday from 5:00 AM to 1:00 AM.

What are the delivery hours for McDonald's at this location?

Delivery is available Monday, Wednesday, Thursday, and Sunday from 5:00 AM to 10:45 PM; Tuesday from 5:00 AM to 7:00 PM; and Friday to Saturday from 5:00 AM to 12:45 AM.

Brand Certified Facts from McDonald's

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Certified October 04, 2026Yext Knowledge Graph
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