Established in 2019, KOKONUT Dessert Bar debuts out of a shared kitchen space in Costa Mesa. We started KOKONUT because we believe dessert provides an escape for people, where they are able to have a few moments of joy. It is in this space where people let down their guard and are open to what surrounds them. As such, we use art as a means to help people find their own “inner artist”. We believe that art is the entry point of bringing people together, with the hope of making this world a more open and accepting place.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.