While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in San Diego,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
I went in this evening around 7pm with my girlfriend, the service was amazing and the young lady that took my order was very polite and the hospitality is always a 10/10 as usual but a young man was what I could tell harassing towards our cashier WHILE taking our order. He kept on going on after saying the n word and throwing up “gang signs” repeatedly. I just want to hold this young man accountable because his behavior and language made the experience uneasy and is unacceptable for any establishment.
SP
Sushi Place
Sep 26, 2026
3.0
Got me a chicken burrito which was 70% rice, 20% beans and the rest is bite of chicken and cheese.... Felt like they were making bean, rice, cheese burrito and accidentally dropped a piece of chicken in it! It tasted good and was nicely grilled but it wasnt a chicken burrito... So definitely not worth 9$ for 1 burrito.
I ordered to go, and when I got back, there was not a single salsa or any sauce for my food, so I end up with sad burrito, luckily I had bottle of my hot sauce.
3 star for service because they didnt care to put at least 1 salsa in bag or chicken in burrito
VM
Von Del Mar
Sep 6, 2026
5.0
Fast polite service, food was great
JS
John Shirley
Sep 3, 2026
5.0
nicest pollo in the chain
RB
Rebecca Brincho
Aug 19, 2026
5.0
They get my order as accurate almost 100% of the time. Love this location. 💖
What are the opening hours of El Pollo Loco in San Diego?
El Pollo Loco is open every day from 10:00 AM to 10:00 PM.
Where is El Pollo Loco located in San Diego?
It is located at 12847 El Camino Real, San Diego, CA 92130, USA.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco offers delivery services to customers.
Can I place an order through the El Pollo Loco app?
Yes, you can order via the El Pollo Loco app available on the Apple App Store or through their online ordering website.
What types of payment does El Pollo Loco accept?
They accept American Express, Check, Discover, and Visa as payment options.
Does El Pollo Loco have free Wi-Fi for customers?
Yes, El Pollo Loco provides free Wi-Fi for its customers.
Is there a drive-through option at El Pollo Loco?
Yes, El Pollo Loco features a drive-through for convenient service.
What are some nearby Mexican restaurants to El Pollo Loco?
Nearby Mexican restaurants include Casa Sol y Mar and Urbana Mexican Gastronomy, which customers might enjoy visiting before or after dining at El Pollo Loco.
Are there any nearby gyms or fitness centers near El Pollo Loco?
Yes, The Dance Academy Del Mar, Rumble Boxing, and StretchLab are nearby fitness centers where customers can work out before or after their meal.
What nearby places can help customers find El Pollo Loco easily?
One Paseo Living, a nearby apartment complex, and Red Robin Gourmet Burgers and Brews can serve as landmarks to help customers locate El Pollo Loco.
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