El Pollo Loco

Reviews

• MC

  Moises Carvajal

  Oct 4, 2026
  5.0
  I took a drive thru order home to realize they gave me the wrong item but I called l back and Jesse offered me to go back and have my correct order remade by the man the myth the legend himself 🙌
• BZ

  Brenda Zuniga

  Sep 30, 2026
  5.0
  Brenda helped me with my order, I got the chicken only (leg and thigh) with corn tortillas on the side and green sauce. So good!! It was fresh, fast and delicious! It always is! Great location. I’m coming back again soon. Thank you Brenda!
• JC

  Juan Cardona

  Sep 3, 2026
  1.0
  Went for dinner. Drive thru. They forgot an item and I realized when I got home. Called and they asked if I could go back. I said no I wanted my food. Not the best response but I was a bit annoyed. They said come and get the Mac and cheese and well give you a discount next time. Went 3 days later, person at the register asked who I and spoken with and if I had my receipt. I said no im not keeping a receipt from 3 days ago and the person didnt give me their name. They seemed annoyed do I decided I didnt want any food just my money. Not for the whole order just what was missing. Food is always pretty decent but the missing food wouldn't have been as bad without the attitude I got. Seems like a lack of communication internally as well. They said they left a not about the missing food. What happened there. Over sucky experience.
• MV

  Margarita Valdez

  Aug 26, 2026
  1.0
  Oredene un paquete familiar el pollo quemado y seco los elotes parecian de un dia antes pedi Chiles Serrano no me dieron esta de mal en peor estas tiendas de comida rapida ojala y hagan algo y den la calidad que daban antes poooor
• JD

  JoAnn Deskins

  Aug 6, 2026
  5.0
  Today (8/6/2026) at approximately 12:00 p.m., I went through the drive-thru. I'm not completely sure of the employee's name, but I believe it was Brenda. I stop by this location almost every day, and I'm usually in a hurry. Brenda is always friendly, professional, and efficient. She consistently gets my order right, and her positive attitude makes every visit a pleasant experience. Employees like Brenda are becoming harder to find. She clearly takes pride in her work and genuinely cares about providing great customer service. She is a tremendous asset to your restaurant, and I wanted to make sure her hard work and dedication were recognized.

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