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Baskin-Robbins

4.1
(170 reviews)

Business Details

5575 Balboa Ave, San Diego, CA
92111, United States
(858) 292-5600

About

Ice Cream ShopDessert ShopCake MakerBaskin-Robbins
Visit your local Baskin-Robbins at 5575 Balboa Ave, San Diego, CA — your destination for premium ice cream, frozen desserts, and custom cakes. Baskin-Robbins features its world-famous 31 flavors, with rotating selections and endless combinations available every day. Enjoy hand-scooped ice cream, specialty sundaes like the Banana Royale, Brownie Sundae, and Banana Split, plus a full lineup of beverages including Mangonadas, Milkshakes, Smoothies, Floats, Fizzes, and Cappy Blasts. Customize your celebration with made-to-order ice cream cakes or take home Pre-Packed Quarts, Fresh Pack Quarts, Polar Pizza® Ice Cream Treats, Boxed Novelty Bars, DIY Kits, Creature Creations®, and Fresh Baked Waffle Cones. Every visit is a reason to Seize the Yay™ — order online or through the BR Rewards App for pickup or delivery.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Baskin-Robbins
5575 Balboa Ave, San Diego, CA
92111, United States

Hours

Monday11:00 AM - 10:00 PM
Tuesday11:00 AM - 10:00 PM
Wednesday11:00 AM - 10:00 PM
Thursday11:00 AM - 10:00 PM
Friday11:00 AM - 10:00 PM
Saturday11:00 AM - 10:00 PM
Sunday11:00 AM - 10:00 PM

Menu

1 menu · 189 items

Explore offerings from Baskin-Robbins on 5575 Balboa Ave in San Diego, with popular flavors, scoops, cappy™, and refreshing beverages available at this location.

Baskin-Robbins Menu

189 items

Reviews

4.1
170 reviews
5 stars
94
4 stars
39
3 stars
15
2 stars
7
1 star
15
  • AL
    Aniya Liasia
    Aug 7, 2026
    1.0
    Manager is rude, disrespectful.
  • CT
    Cassandra Tutay
    Aug 6, 2026
    1.0
    Baskin-Robbins has always been one of my family’s favorite places for ice cream, and we usually stop by about once a week, often shortly before closing. Unfortunately, this most recent visit was very disappointing because of the behavior of an older female manager. As soon as I walked in, I could hear her speaking harshly and yelling at the younger employees behind the counter. The staff looked visibly uncomfortable and embarrassed by the way they were being treated. During this interaction, I also heard her refer to “this Latina woman.” I couldn’t tell whether she was referring to me or one of the employees, as there were only two Latina women in the store at the time. Either way, the comment made me feel uncomfortable. I later noticed that she was wearing a manager’s badge, which made the interaction even more concerning. This is not the first time I have observed her being rude. On previous visits, I have noticed her giving unfriendly looks toward customers, including people wearing hijabs and other people of color. Combined with the comment I heard during this visit, it left me questioning whether all customers and employees are being treated with the same level of respect. A manager sets the tone for the entire store. Employees deserve to be treated professionally, and customers should feel welcomed regardless of their background. I hope the owner or franchisee looks into these concerns and ensures that everyone who walks through the door is treated with dignity and respect. I enjoy Baskin-Robbins and would like to continue supporting this location, but experiences like this make that difficult.
  • BT
    BehvyLanna TrumanAnas'san
    Jul 17, 2026
    5.0
    Quick Frozen Snack w/ sister Francis 😋
  • ND
    Nadya Dhillon
    Jun 4, 2026
    5.0
    The ice cream was SO fresh and delicious, but the thing that stood out most was the staff!! The worker I talked to encouraged me to sample as much as I want and was so kind. Best BR ever!
  • HH
    hansub
    Jun 3, 2026
    3.0
    i havent been to baskin robbins in so long. it was surprisingly busy. after trying newer ice cream places, its hard to come back here. interesting experience.

Frequently Asked Questions About Baskin-Robbins

How do I find a Baskin-Robbins shop near me?

To find a shop near you, please visit our “Find a Shop” section and enter your ZIP code.

How do I know which flavors are featured in a particular shop?

Each shop carries a different selection of flavors. Swing by your local shop to discover new favorites. If you’re craving a specific flavor, ask your shop manager if they’d be willing to stock it for you.

Brand Certified Facts from Baskin-Robbins

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